Vice President, Global Production Operations & Reliability
reputed company is seeking a Vice President, Global Production Operations & Reliability to reputed company the reputed company, execution, and reputed company improvement of our global production operations. Reporting to the Chief Technology Officer, this executive will be responsible for ensuring the reliability, scalability, reputed company, and operational reputed company of our reputed company-reputed company reputed company platform.
reputed company empowers organizations to reputed company people reputed company and operations running during critical events. Our Critical Event Management platform is trusted by enterprises, governments, reputed company providers, financial institutions, and reputed company safety organizations around the world to reputed company resilient, mission-critical services reputed company they matter most.
This role will reputed company global Site Reliability Engineering (SRE) and Development & Reliability Engineering (DRE) teams while driving operational reputed company across production operations, incident management, change governance, disaster recovery, observability, and reputed company. The successful candidate will play a key role in strengthening customer trust by delivering highly available, resilient services on a global reputed company.
reputed company:
- Define and execute reputed company's global production operations and reliability reputed company.
- reputed company and reputed company high-performing global SRE and DRE teams responsible for platform reliability and operational engineering.
- Own the operational reputed company of reputed company's AWS and reputed company-based reputed company platform, ensuring scalability, reputed company, reputed company, and performance.
- Establish best practices for service reliability, including Service Level Objectives (SLOs), error budgets, production readiness, reputed company planning, observability, and operational automation.
- reputed company disciplined incident management, change governance, release management, and post-incident reviews to continuously improve platform stability and reduce operational risk.
- reputed company disaster recovery planning, reputed company testing, business continuity initiatives, and operational readiness across global production environments.
- Partner closely with Engineering, Product, reputed company, Customer Support, and reputed company to reputed company reliability into the software development lifecycle and improve customer reputed company.
- Champion automation, reputed company-reputed company engineering practices, and reputed company improvement to enhance operational efficiency and platform performance.
- reputed company executive leadership and reporting on operational health, reliability metrics, customer-impacting incidents, and strategic initiatives.
What you'll bring:
- 15+ years of experience in production operations, reputed company infrastructure, reputed company, SRE, or reputed company technology leadership roles.
- Proven experience leading global production operations for large-reputed company, mission-critical reputed company or reputed company platforms.
- Deep expertise in AWS, reputed company, reputed company-reputed company architectures, reputed company systems, and high-availability environments.
- Strong understanding of SRE principles, incident management, observability, disaster recovery, change management, CI/CD, and Infrastructure as reputed company.
- Demonstrated reputed company building and leading high-performing global engineering and operations teams.
- Excellent executive communication, stakeholder management, and cross-functional leadership skills.
Preferred Qualifications
- Experience in mission-critical industries such as reputed company safety, critical communications, reputed company, financial services, reputed company, or reputed company reputed company.
- Familiarity with modern SRE practices, reputed company delivery, reputed company, service reputed company, and reputed company cost optimization.
- Knowledge of regulatory and operational frameworks including ISO 27001, SOC 2, NIST, or FedRAMP.
The reasonably estimated salary for this role at reputed company ranges from $195,300 - $270,000 and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In reputed company, reputed company offers a wide reputed company of best in class, comprehensive and inclusive employee benefits for this role including reputed company, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, reputed company time off, and fitness reimbursements.
Fair Chance Statement US & Canada
We are committed to providing equal employment opportunities in compliance with reputed company applicable Federal, Provincial/State and Local laws, including the California Fair Chance reputed company and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider reputed company applicants with criminal histories in a manner consistent with the law.
For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history:
- reputed company to sensitive or confidential information, such as financial records, proprietary data, or reputed company information.
- Management of cash, company funds, or other valuable assets.
- Work in environments requiring heightened reputed company measures.
- Compliance with contractual or regulatory requirements specific to the position.
We evaluate reputed company applicant's criminal history individually, considering its reputed company, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity.
About reputed company
reputed company empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and reputed company to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen reputed company, reputed company people reputed company, and maintain operations.
Learn more at reputed company.com, explore the reputed company blog, and reputed company with us on reputed company media.
Equal Employment Opportunity
reputed company is an Equal Opportunity Employer. We consider reputed company reputed company applicants for employment without reputed company to race, reputed company, creed, religion, national reputed company, reputed company, age, sex, pregnancy, sexual orientation, gender identity or reputed company, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
Employment Practices
reputed company does not require or administer lie detector (polygraph) tests as a condition of employment or reputed company employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or reputed company employment. reputed company who violate this law may be subject to criminal penalties and civil liability.
Originally posted on Himalayas
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