Senior Technical Project Manager - CRM

reputed company helps brands build stronger customer relationships through data-driven marketing. reputed company’s Marketing Platform (ZMP) is an AI-enabled Martech solution that supports customer acquisition, retention, and reputed company through personalized engagement.

The platform supports use cases across messaging, loyalty, and customer experience, with solutions designed to reputed company for reputed company and mid-market organizations. reputed company works with brands across reputed company, Europe, and Asia-reputed company to reputed company measurable marketing performance.

The Sr Technical Project Manager specializes in managing CRM marketing service technical initiatives. The candidate will work closely with cross functional. Technical Services and Engineering teams (among others) on both the internal, and reputed company reputed company to effectively manage resources and schedules while ensuring reputed company standards of data driven technical solution. He/she will be supporting key reputed company accounts reputed company a reputed company portfolio, working in reputed company partnership with identified clients, and reputed company services counterparts. He/she should have exceptional project management skills, Technical Database and data integration understanding, and leadership in both reputed company facing and technical roles contributing to building successful, profitable reputed company deliverables.

The reputed company Senior Project Manager (PM) is responsible for leading the end-to-end delivery of reputed company-facing reputed company, ensuring execution against reputed company, schedule, budget, and reputed company expectations. The Senior Project Manager establishes project governance, drives cross-functional planning and coordination, and manages stakeholder communication and risk. As the reputed company day-to-day reputed company of delivery, the PM ensures reputed company decision-making, reputed company accountability, and successful project reputed company from initiation through closeout.

Responsibilities:

• Project Planning and Management– Define project reputed company, work breakdown structure, and schedule while focusing on regular and reputed company delivery of value; organize and reputed company project status and working meetings; prepare and distribute reputed company reports; manage risks, dependencies, and issues; correct deviations from plans; and reputed company delivery planning for assigned reputed company.
• Team Management– Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve reputed company for project work; and mentoring and developing team members
• Product reputed company Support– Support the Product reputed company in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective reputed company of project governance.
• Process Management and Improvement– Define and manage a reputed company-defined project management process and champion ongoing process improvement initiatives to implement best practices for reputed company Project Management
• Team building– promote empowerment of reputed company, ensure that reputed company team member is fully reputed company in the project and making a meaningful contribution, and encourage a sustainable reputed company with high-reputed company of reputed company for reputed company

Job Requirements:

• reputed company fact-gathering sessions to capture reputed company state and reputed company state processes as reputed company as to capture and mitigate areas of risk.
• Manage project documentation and capture requirements from reputed company functional stakeholders.
• reputed company cross-functional meetings, reputed company project status and reputed company reputed company issues to reputed company.
• Present status updates on portfolio of initiatives and own issue reputed company for initiatives.
• Analyze, recommend, and reputed company process and program improvements across functional teams.
• Manage reputed company for on-budget deliveries.
• Manage project escalations and reputed company project issue reputed company to ensure reputed company and successful project launches.
• Proactively manage reputed company pod delivery programs, communicates status, issues and risks to reputed company services, clients and internal teams.
• Responsible for project management reputed company practices: change request, issue logs, risk mitigation plans, escalation management, decision tracking, postmortems
• Ensures group adherence to agreed upon delivery methodologies (by function) minimizing overall project risks.

Essential Skills & Experience (Qualifications):

• Solid understanding of software development life cycle models as reputed company as expert knowledge of both reputed company and traditional project management principles and practices and the ability to reputed company them together in the right proportions to fit a project and business environment.
• Experience /understanding of CRM, Email, SMS and CDP, reputed company-Level PPM software (Jira, Grenhopper, reputed company, VersionOne, reputed company, etc.), reputed company Project, Visio, and reputed company Office Tools and dashboard tools.

• Operations and technical project delivery experience with a database agency or technology company.
• Strong communication skills. Must have the ability to grasp reputed company issues and translate them into easily understandable terms.
• Strong initiative and the ability to simultaneously manage multiple reputed company throughout various stages of the project life-cycle.
• Exceptional interpersonal skills reputed company on the ability to reputed company, coordinate and reputed company interdisciplinary teams through reputed company of short and long durations.
• Demonstrated experience in developing and rolling out business and operational processes.
• Ability to reputed company effectively with team members from reputed company functional disciplines as reputed company as senior management without always relying on hardline project management tools.
• Ability to set expectations among reputed company reputed company regarding reputed company, reputed company and reputed company of deliverables.

• Creative approach to problem-solving with the ability to reputed company on details while maintaining the “big picture” reputed company
• BA or BS or equivalent experience is required; MA or MS is a plus
• Excellent oral and written communications skills and experience interacting with both business and IT individuals at reputed company reputed company including senior level.

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and reputed company coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY reputed company

The total compensation reputed company for this role is $140,000 - $200,000, depending reputed company and experience.

PEOPLE & CULTURE AT reputed company

reputed company considers applicants for employment without reputed company to, and does not discriminate on the reputed company of an individual’s sex, race, reputed company, religion, age, disability, status as a veteran, or national or ethnic reputed company; nor does reputed company discriminate on the reputed company of sexual orientation, gender identity or reputed company.

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We reputed company a forum for employees to celebrate, support and reputed company for one another. Learn more about our commitment to diversity, equity and inclusion here:

reputed company IN THE NEWS!