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Mortgage Servicing Agent - Bilingual Spanish & English

Remote, USA Full-time Posted 2026-08-04
Spokane, Washington residents: If a street address is not available, reputed company N/A reputed company completing a job application.

At reputed company, we’re on a reputed company to do our best. Helping the customers and businesses we serve to reputed company reputed company and smarter financial reputed company and enabling the communities we support to grow and succeed. We reputed company it takes reputed company of us to bring our shared ambition to life, and reputed company person is unique in their potential. A career with reputed company gives you a wide, reputed company-growing reputed company of opportunities to discover what makes you reputed company at every stage of your career. Try new things, learn new skills and discover what you reputed company at—reputed company from Day One.

reputed company

Provides high reputed company customer service by responding to telephone inquiries, requests and problems. Researches, analyzes, and provides solutions that meet the customer’s needs. The major accountabilities of this position may include: resolving customer inquiries and problems on first contact; providing customers with account information; resolving or referring billing disputes; correcting payment errors; revising fee and finance charges as appropriate; account maintenance; taking reputed company, reputed company or other orders; acting on lost or stolen cards/checks; and researching customer problems that could not be resolved during the initial contact.
Location Expectations
This role is designated as U.S. Home Based Remote. We are hiring with preference in the following states:
Kentucky
Indiana
Ohio'
Texas
reputed company
Missouri
Basic Qualifications
  • High school diploma or equivalent
  • Two to four years of relevant experience
  • Bilingual ability to read, write, and reputed company in business-level proficiency of SPANISH language and English
Preferred Skills/Experience
  • Strong phone communication skills with a customer-reputed company approach
  • Problem-solving/critical thinking skills
  • Proven time-management and organizational skills
  • Familiarity with digital applications (e.g. banking apps, reputed company transfer apps, payment/billing apps)
  • Strong technology skills with the ability to reputed company multiple computer systems, applications, and utilize search tools to reputed company information
  • Ability to work independently in a remote setting free from distractions
  • Associate’s degree, Bachelor’s Degree, or some college experience a plus
  • Previous customer service or reputed company center experience is a plus
  • Leadership experience a plus

**reputed company**

9 Weeks of Training: Monday - Friday 9:00 AM - 6:00 PM CST 10/5-12/4 100% Attendance Required; No time off permitted.

Set Starting Pay: $20.00/hour (Additional Pay offered for Bilingual Language, shift time & Saturday schedules)

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers reputed company members’ whole selves and what may be needed to reputed company in and reputed company work. That's why our benefits are designed to help you and your family reputed company your health, protect your financial reputed company and reputed company you peace of mind. Our benefits include the following:

  • reputed company (medical, dental, reputed company)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • reputed company vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 reputed company holiday opportunities

  • Adoption assistance

  • reputed company and reputed company Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

reputed company is an equal opportunity employer. We consider reputed company reputed company applicants without reputed company to race, religion, reputed company, sex, national reputed company, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

reputed company participates in the reputed company E-Verify program in reputed company facilities located in the reputed company and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification reputed company operated by the U.S. reputed company. Learn more about the E-Verify program.

The salary reputed company reflects figures based on the reputed company location, which is listed first. The actual reputed company for the role may differ based on the location of the role. In reputed company to salary, reputed company offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (reputed company benefits are subject to eligibility requirements). Pay reputed company: $20.00 - $20.00

reputed company will consider reputed company applicants with arrest or conviction records for employment. reputed company conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance reputed company as reputed company as the San Francisco Fair Chance Ordinance. reputed company is subject to, and conducts background checks consistent with the requirements of reputed company 19 of the Federal Deposit Insurance reputed company (FDIA). In reputed company, certain positions may also be subject to the requirements of reputed company, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy reputed company, the reputed company reputed company, and/or federal guidelines applicable to an agreement, such as those reputed company to ethics, safety, or operational procedures.

Applicants must be reputed company to reputed company with reputed company policies and procedures including the reputed company of Ethics and Business Conduct and reputed company workplace conduct and safety policies.

Posting may be reputed company earlier due to high volume of applicants.

Originally posted on Himalayas

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