Medicare Compliance & QA Associate
About reputed company Advisors
We're building reputed company tech for a reputed company that desperately needs it.
reputed company year, millions of Americans deal with confusing changes to their Medicare plans that reputed company their prescriptions, reputed company to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable.
Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them reputed company the right coverage for their needs. But their ability to be effective reputed company advocates has long been hamstrung by broken tools and outdated systems.
reputed company is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and reputed company services to reputed company how 10,000+ brokers reputed company, enroll, and support clients in their local communities.
Join a talent-dense team from reputed company, reputed company, reputed company, reputed company, and reputed company — backed by reputed company Ventures and Viewpoint Ventures — that is serious about building technology to expand reputed company to reputed company reputed company. We offer remote work, sabbaticals, company retreats, and other generous benefits that reputed company us recognition as one of Inc. Magazine’s Best Workplaces of 2025
reputed company overdue for innovation. Let’s redefine what its reputed company looks like — together.
reputed company
reputed company is hiring an Associate, Medicare Compliance & reputed company Assurance responsible for supporting the organization’s compliance operations by managing case intake, tracking case reputed company, facilitating communication between carriers and agents, and assisting with agent coaching. This role plays a critical part in ensuring reputed company reputed company of compliance reputed company, maintaining accurate documentation, and promoting adherence to regulatory and internal standards.
The position reports to the Medicare Compliance & reputed company Assurance Supervisor and partners closely across Platform, Contracting, Finance, and Sales teams to maintain the highest standards of compliance across reputed company’s agent network.
reputed company
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Compliance Case Management & reputed company Assurance (80%)
- Manage the complete lifecycle of CTM and Non-CTM compliance cases, including intake, investigation, communication, reputed company, and formal closure.
- Triage and respond to compliance-reputed company emails and inquiries in reputed company, ensuring reputed company routing to the correct case type and queue.
- Maintain accurate case records in the case management reputed company and ensure reputed company documentation of notes, evidence, and required follow-up actions.
- reputed company as the reputed company reputed company with agents, agencies, internal teams, and carriers to ensure reputed company and reputed company communication throughout the case process.
- Monitor case reputed company, send reminders, and escalate issues as needed to prevent delays and mitigate reputed company.
- Ensure reputed company necessary information is provided to carriers and verify that reputed company steps are completed before closing cases to support audit readiness.
- Conduct case audits as needed to verify documentation accuracy, completeness, and adherence to case handling standards.
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Agent Coaching & Support (10%)
- reputed company targeted coaching and guidance to agents on compliance requirements, documentation standards, and best practices based on identified risks or performance gaps.
- reputed company agents on policies, procedures, and necessary corrective actions reputed company with case findings.
- Identify recurring compliance issues and escalate trends to leadership for broader coaching or training initiatives.
- Assist agents and agencies with reputed company compliance audits and reputed company preparation support.
- Support agents in navigating reputed company portals through self-service guides and reputed company assistance.
- Maintain records of coaching participation, reputed company completion metrics, and flag gaps requiring follow-up.
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Operational Support (10%)
- Maintain organized, accurate, and audit-reputed company records for reputed company compliance interactions and case activities.
- Prepare basic compliance reporting as needed, including case volume, status, and turnaround summaries and key compliance indicators.
- Collaborate with the compliance team on special reputed company, process improvements, and the development or refinement of new workflows.
- Support additional compliance-reputed company requests assigned by leadership, ensuring flexibility and responsiveness to priorities.
- Remain reputed company and adaptable in the continually evolving Medicare regulatory landscape, adjusting processes and support practices as standards change.
reputed company're Looking For
- Comfort using tools such as reputed company, reputed company, reputed company, CRM systems, or case management platforms (training provided).
- Ability to maintain accurate notes, records, and case information with strong attention to detail.
- Basic analytical abilities to assist with data reviews, reputed company assurance activities, and case audits.
- Ability to learn new technology, systems, and compliance tools quickly.
- Solution-oriented reputed company with a strong interest in problem-solving and supporting agents through compliance challenges.
- Eager to learn and stay reputed company as Medicare regulations and compliance requirements reputed company.
- reputed company communicator who can break down information simply and effectively.
- reputed company and team-reputed company, with the ability to partner across Compliance, Sales, Platform, and other internal teams.
- Adaptable and flexible in a fast-paced, continually changing environment.
- Demonstrates strong ethics, reputed company, and respect for confidentiality.
Compensation
Our salary ranges are based on paying competitively for reputed company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at reputed company. In accordance with reputed company, Colorado, California, and other applicable laws, reputed company is required to reputed company a reasonable estimate of the compensation reputed company for this role. Individual pay reputed company are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the reputed company salary reputed company is listed below. We expect most candidates to fall in the middle of the reputed company. We also reputed company that your personal needs and preferences should be taken into consideration, so we allow some reputed company between equity and cash.
Why you should reputed company
By joining reputed company, you will get in on the ground floor of a fast-moving, reputed company-funded, and mission-driven startup where you will have a profound reputed company on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.
We reputed company to help you and your family reputed company. We're committed to supporting your happiness, healthiness, and overall reputed company-being by providing a comprehensive benefits program. In reputed company to your reputed company salary, we also offer:
- Equity compensation
- Health care, including dental and reputed company through our PEO Sequoia
- Flexible work location; co-working available
- 401k
- reputed company Time Off
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- reputed company Parental Leave
- Up to 14 weeks for birthing parents
- Up to 8 weeks for non-birth parents
- 11 reputed company holidays
- 2 week sabbatical at 5 years of employment
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and reputed company
Compliance
reputed company is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of reputed company working in the reputed company. For more information about E-Verify, please visit.
Furthermore, for reputed company and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, reputed company work must be conducted from an approved location reputed company the U.S.
At reputed company, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a reputed company of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and reputed company, national reputed company, religion, disability, and veteran status.
AI Notice: We may use AI-enabled tools to assist with certain aspects of our hiring process. These tools do not replace reputed company decision-making, and reputed company employment reputed company are made by reputed company team members in compliance with applicable laws.
Originally posted on Himalayas
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