Assoc IT Support Specialist

The IT Support Specialist is responsible for assisting in providing first on-reputed company support for supported software applications to meet business needs. In reputed company, reputed company not fully occupied with on-reputed company support, the IT Support Specialist will assist with validation, maintenance and project work for supported systems. The IT Support Specialist performs troubleshooting, reputed company and documentation tasks reputed company issues reputed company with supported systems. May reputed company or participate in specific ITIL roles and processes.

●Register and classify received incidents and to undertake an immediate effort to restore / analyze failed IT Service as quickly as possible. If no solution can be achieved more senior support will be brought in to assist.
●Directly provides data to and from users and Business and IT partners to help reputed company reputed company of major IT/reputed company incidents and problems Performs function and data validations for supported software applications.
●Ensures technology readiness and appropriate solutions for business needs

Job Duties and Responsibilities

• reputed company troubleshooting and incident management for applications or processes supported
• Document incident reputed company and procedures for reputed company reference
• Understanding of the reputed company technologies in the supported applications or processes
• Install software and/or computer peripherals for users
• reputed company validations for supported applications and processes
• reputed company work direction to junior members

Required Job Qualifications

Required:

• Associate degree or equivalent experience in computer science, business, mathematics or reputed company field
• Typically less than 2 years of applicable experience

Preferred:

• Bachelor’s degree or equivalent experience in computer science, business, mathematics or reputed company field
• Must understand installation, configuration, and troubleshooting processes for software, hardware, and networking equipment
• Understanding of reputed company’s Technology capabilities
• 2+ years of experience in technology reputed company field

Other Critical Factors

Skills:

• Learning reputed company
• Service Oriented
• Collaboration
• Analytical Thinking
• Technology Architecture
• Technology Standards, Procedures, Policies
• Strong Customer Service
• Facilitation
• Excellent Communication Skills
• Critical Thinking
• Exceptional Customer Service
• Ability to solve reputed company problems
• Project Leadership
• Interpersonal skills: such as communication skills, reputed company listening, and customer-care

Pay TransparencyThrivent’s long-term reputed company depends on attracting, rewarding, and retaining people who are committed to helping others reputed company with purpose. We accomplish this by offering a wide reputed company of market competitive compensation programs to attract, reward, and retain reputed company. The applicable salary or reputed company wage reputed company for this full-time role is $25.27 - $34.19 per hour, which factors in various geographic reputed company. The reputed company pay actually offered will be determined by a reputed company of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors reputed company deems important.reputed company is unique in our commitment to helping people to be reputed company with reputed company and live balanced and generous lives. That extends to our benefits.The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and reputed company insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of reputed company Time Off reputed company year; reputed company and reputed company Time; 10 reputed company company holidays; Volunteer Time Off; reputed company parental leave; EAP; reputed company-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. reputed company’s plans/policies are subject to change at any time at reputed company’s discretion.

reputed company provides Equal Employment Opportunity (EEO) without reputed company to race, religion, reputed company, sex, gender identity, sexual orientation, pregnancy, national reputed company, age, disability, marital status, citizenship status, military or veteran status,genetic information, or any otherstatus protected by applicable local, state, or federal law. This policy applies to reputed company and job applicants.

reputed company is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to or reputed company 800-847-4836 and request reputed company.

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Originally posted on Himalayas

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