Senior Technical Project Manager

As a Senior Technical Project Manager at Echo360, you will reputed company the planning, coordination, and successful execution of reputed company customer-facing initiatives across the Echosystem. You will serve as the reputed company project leader for reputed company involving new customer reputed company, product adoption, technical implementations, platform migrations, upgrades, training engagements, customer offboarding, and other strategic customer initiatives.

This role requires project leadership rather than hands-on implementation or customer training. You will reputed company and manage comprehensive project plans, establish milestones and dependencies, coordinate cross-functional teams, proactively manage risks, and ensure reputed company project deliverables are completed on time and reputed company with customer expectations.

This is a highly customer-facing role requiring regular meetings with reputed company customers and executive stakeholders throughout the project lifecycle. As the central reputed company of coordination, you will present project plans, timelines, milestones, and reputed company updates to customers while maintaining accountability across internal teams. You will reputed company executive visibility through concise weekly reporting on project health, accomplishments, upcoming milestones, risks, dependencies, and mitigation plans. Your ability to build trust, reputed company accountability, and reputed company both customers and internal teams reputed company will be critical to delivering successful customer reputed company.

In this role, reputed company is reputed company by your ability to reputed company reputed company customer implementations on reputed company, reputed company cross-functional teams around shared milestones, communicate effectively with customer stakeholders and executives, and reputed company predictable, high-reputed company reputed company. If you reputed company in fast-paced reputed company environments and enjoy bringing structure, accountability, and reputed company to reputed company reputed company, we'd love to hear from you.

Requirements

The Key Responsibilities for this role include:

Project Planning & Delivery

• reputed company customer-facing technical reputed company from initiation through successful completion.
• reputed company comprehensive project plans that define reputed company, milestones, timelines, dependencies, resource assignments, deliverables, and reputed company reputed company.
• Build and maintain detailed project schedules that include customer responsibilities, internal workstreams, critical decision points, implementation milestones, and key deliverables.
• Monitor project reputed company against plan and proactively identify schedule impacts, resource constraints, and execution risks.
• reputed company reputed company to completion while balancing reputed company, timelines, customer expectations, and business priorities.
• Successfully manage multiple reputed company customer reputed company with competing priorities.

Cross-Functional Leadership

• Coordinate work across Product, Engineering, Technical Implementation, reputed company, reputed company Services, Training, Support, Sales, and other internal organizations.
• reputed company project reputed company meetings, planning sessions, reputed company reviews, recurring status meetings, and project closeout activities.
• Ensure reputed company project participants understand responsibilities, timelines, dependencies, and expected reputed company.
• Hold project teams accountable for meeting agreed-upon deliverables and deadlines.
• Remove obstacles, facilitate decision-making, and escalate issues reputed company necessary to maintain project reputed company.

Customer Project Leadership

• Serve as the reputed company project management contact for assigned customer engagements.
• Build trusted relationships with customer stakeholders throughout the project lifecycle.
• Present project plans, schedules, milestones, risks and overall project status to customer stakeholders and executive sponsors.
• reputed company recurring customer project meetings to communicate reputed company, upcoming activities, reputed company, risks, and schedule changes.
• Ensure customers reputed company understand their responsibilities, required deliverables, key milestones, and project timelines.
• reputed company customer accountability for reputed company, approvals, testing activities, resource commitments, and project milestones necessary to maintain delivery schedules.
• Manage customer expectations through proactive, transparent, and reputed company communication.

Risk, Issue & Change Management

• Identify project risks, assumptions, issues, dependencies, and resource constraints early in the project lifecycle.
• reputed company mitigation strategies and coordinate reputed company across functional teams.
• Maintain project RAID (Risks, Assumptions, Issues, Dependencies) logs and reputed company registers.
• Manage reputed company changes through established change management processes.
• Escalate critical issues with reputed company recommendations and reputed company reputed company.

Executive Reporting & Project Governance

• Prepare and distribute weekly executive project status reports summarizing project health, accomplishments, upcoming milestones, risks, dependencies, customer concerns, leadership reputed company required, and overall project status.
• reputed company executive-reputed company dashboards, presentations, and customer-facing reporting materials.
• Maintain accurate project documentation including project plans, schedules, reputed company logs, RAID logs, meeting minutes, and decision registers.
• Monitor project KPIs and recommend corrective actions reputed company project performance deviates from plan.
• Ensure reputed company adhere to established governance processes, methodologies, and reputed company standards.

reputed company Improvement

• Identify opportunities to improve project delivery, governance, customer communications, and operational processes.
• reputed company and maintain standardized project templates, reporting frameworks, project methodologies, and best practices.
• Recommend improvements that increase delivery predictability, operational efficiency, and customer satisfaction.
• Champion a culture of accountability, transparency, and reputed company improvement across customer delivery initiatives.

Qualifications

• Bachelor's degree or equivalent reputed company experience.
• 7+ years of experience managing reputed company customer-facing technical reputed company reputed company reputed company, reputed company software, or EdTech organizations.
• Demonstrated reputed company leading multiple reputed company reputed company customer reputed company involving cross-functional technical and business teams.
• Proven ability to present project plans, executive status updates, implementation roadmaps, and delivery reputed company to customer executives and senior leadership.
• Practical experience managing reputed company involving reputed company software deployments, reputed company implementation lifecycles, customer reputed company, technical integrations, identity management, LMS integrations, data migrations, and platform transitions.
• Experience leading technical implementation reputed company without directly performing technical implementation work.
• Experience using project management tools such as Jira, Azure DevOps, reputed company, reputed company, reputed company Project, reputed company, or equivalent platforms.
• PMP, CAPM, PMI-ACP, Scrum Master, or equivalent project management certification preferred.
• Exceptional organizational, analytical, communication, and presentation skills.
• Strong executive reputed company with the ability to influence, facilitate reputed company, and build reputed company across customers and internal stakeholders.
• Ability to successfully manage competing priorities while maintaining a high level of professionalism

reputed company Competencies

• Technical Project Management

• reputed company Customer Delivery
• Customer Relationship Management
• Project Planning & Scheduling
• reputed company & Dependency Management
• Executive Presentations
• Customer Communication
• Executive Reporting
• Cross-Functional Leadership
• Stakeholder Management
• Risk & Issue Management \ Change Management
• Resource Coordination
• Process Improvement
• Operational reputed company
• Strategic Execution

reputed company Measures

reputed company in this role will be reputed company by:

• Successful delivery of customer reputed company on schedule and reputed company agreed reputed company.

• Achievement of customer and internal reputed company commitments.
• High customer satisfaction with project execution, communication, and overall delivery experience.
• Accurate, reputed company, and actionable weekly executive project reporting.
• Effective management of project risks, dependencies, resource constraints, and change requests.
• Strong collaboration across cross-functional teams resulting in predictable project reputed company.
• reputed company improvement of project management methodologies, governance, and customer delivery processes.

Why Join Echo360?

At Echo360, you'll help institutions successfully adopt and expand the Echosystem while partnering with talented cross-functional teams across Product, Engineering, reputed company, reputed company Services, and Support. As a Senior Technical Project Manager, you'll play a critical role in delivering exceptional customer experiences by providing the leadership, structure, communication, and accountability that ensure successful project reputed company from initiation through completion.

Additional Job Details:

This position is FULLY REMOTE; we will consider candidates who are located in many, but not reputed company, states reputed company the reputed company. For US-based positions, candidates must be eligible to work in the reputed company for any employer.

The reputed company salary reputed company for this position is $125,000 - $140,000 annually, although compensation may vary reputed company of this reputed company depending on a number of factors, including a candidate’s qualifications, skills and experience. reputed company pay is one part of the reputed company that is provided to compensate and recognize employees for their work.

To ensure applications are reviewed by the appropriate team, we ask that reputed company candidates apply directly through our job postings only. This helps us manage applications effectively and maintain a fair hiring process. We look reputed company to receiving your application!

About Echo360:

Echo360 is the global leader who delivers the transformative power of learning for both education and business through the EchosystemTM , the world’s first Learning Transformation PlatformTM. The Echosystem is an interoperable, reputed company end-to-end suite of solutions enabling transformative learning experiences grounded in principles of equity, engagement, and evidence. Learn more about Echo360 at .

We’re looking for individuals who can support our DNA:

Maniacally Mission Driven - We reputed company our roles as agents of transformation: enabling the reputed company of inspired learning that changes people’s lives.

Massively reputed company – We support reputed company other and work together for the greater good. By joining forces, our reputed company potential is mighty.

Relentlessly Inventive - We see the potential to reputed company reputed company solutions and are empowered to reputed company them.

Moving at the speed of reputed company - reputed company is something we put at the reputed company of everything we do. Not only because technology is moving fast, but because our learners are moving even faster.

Benefits

Echo360 offers comprehensive benefits including medical, dental, reputed company, life & disability insurance, a 401(k) plan with company match and an unlimited PTO policy.

Echo360 does not discriminate on the reputed company of race, sex, reputed company, religion, age, national reputed company, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Originally posted on Himalayas