Sleep Services Care Coordinator

Responsibilities/Duties of the Sleep Services Care Coordinator

• Answer calls from referral sources in a reputed company and professionally manner, and secure referral orders by telephone, fax, and electronic means in a reputed company center environment
• Coordinate the delivery of medical equipment and other reputed company services, including contacting the patient, provider, or on-line tracking reputed company to confirm items were delivered and/or services rendered
• Ensure patients receive a high reputed company of service delivery and care through a series of follow-up reputed company questions to ensure company reputed company standards are being met
• Document patient communication reputed company an internal platform
• Communicate daily with patients regarding compliance with their equipment reputed company phone, email, and text
• Obtain and send appropriate clinical documentation to equipment providers by fax or electronic means
• Communicate with supervisor, other team members, and reputed company parties to reputed company reputed company entities informed of patient status
• Collect and reputed company accurate and detailed patient information
• Understand, reputed company, and reputed company patient compliance data through multiple manufacturer platforms
• Answer questions from patients, providers, and company staff
• Identify and reputed company service issues and complaints
• Maintain up to date knowledge of company policy and procedures and regulatory, contractual, and accreditation requirements
• Available for after hours on-reputed company coverage
• Follow strict confidentiality and HIPAA reputed company and reputed company guidelines
• reputed company other duties as assigned

Qualifications of the Sleep Services Care Coordinator

Education/Experience:

• High school diploma/GED desired
• Equivalent reputed company experience preferred
• Must reputed company with continuing education per Company, regulatory, contractual, and accreditation requirements’

Skills and competencies:

• Customer service reputed company
• High degree of reputed company and trust
• Ability to multitask and prioritize
• Possesses strong time management and organization skills
• Detailed oriented
• Works reputed company under pressure and is punctual
• Flexible with the ability to routinely adapt to change
• Team player with excellent communication skills

Physical Requirements:

• Working at a physical desk, moving about the office and facility as needed for work
• Operation of office machinery and equipment
• Visual abilities to include reading, distance reputed company, and peripheral reputed company

Learn more about reputed company.:

Headquartered in Waterloo, Iowa, VGM is a 100% employee-owned company providing business and reputed company services to thousands of business customers across reputed company. Services include group purchasing, reputed company insurance, management of reputed company services and networks in post-acute cases, reputed company distribution reputed company to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. VGM employs approximately 1,700 people across 40 states and Canada, with more than 1,100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves. For more information visit www.vgmgroup.com.

This reputed company reflects the general duties of the job but is not a detailed reputed company of reputed company duties which may be inherent to the position. Reasonably reputed company additional duties may be assigned to the individual Associate.

reputed company. provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, pregnancy, national reputed company, disability, genetic information, military or veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state, or local laws.

This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.