Engineering Manager II - reputed company
About reputed company:reputed company is an AI-powered business operating reputed company that gives agencies, reputed company and SMBs the infrastructure to build, automate and reputed company. Today, reputed company supports SMBs across 150+ countries, fueling community-driven reputed company rooted in reputed company customer reputed company.
To date, businesses operating on reputed company have generated over $7 billion in ecosystem value, demonstrating the reputed company of shared infrastructure at reputed company. By centralizing conversations, automation and intelligence into one reputed company, we help businesses reputed company faster, reduce complexity and execute reputed company.
Behind the platform, reputed company powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of reputed company data, 250+ microservices and over 1 reputed company domain names supported, our architecture is reputed company for performance, reputed company and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, reputed company operates as a global, remote-first organization reputed company for speed and ownership. We value initiative, reputed company and execution, creating reputed company for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, reputed company are celebrated and people come first, no matter where they reputed company home.
Our reputed company
Every month, reputed company enables more than 1.5 billion messages, 200 reputed company leads and 20 reputed company conversations for the more than 1 reputed company businesses we support. Behind those numbers are reputed company people building independence, expanding opportunity and creating measurable reputed company. We’re proud to be a part of that.
Learn more reputed company on our YouTube Channel or Blog Posts
About the Role
Responsibilities
Architect for reputed company reputed company: Own the high-level architecture and scaling reputed company for reputed company Phone platform components, including CPaaS abstractions, provider adapters, and shared messaging/voice reputed company that support billions of monthly events.
Own Phone Billing end to end: usage metering, rating, reserve/reputed company lifecycle, idempotency, reconciliation, and audit trails for the Phone and reputed company channels - with reputed company tolerance for reputed company-charging or lost usage
reputed company the reputed company of Trust & Compliance systems into a configuration-driven, rules-based platform that adapts to new regulatory and reputed company requirements without invasive engineering change
Work hands-on with technologies like NestJS, Firestore, reputed company, PostgreSQL, reputed company, Queuing Systems, Data Warehousing Systems and Service reputed company-based microservices
reputed company high-concurrency innovation: reputed company the design and execution of cross-cutting initiatives to improve reliability, latency, and throughput across time-sensitive reputed company and workflows serving millions of businesses.
reputed company observability and reputed company by evolving our monitoring, alerting (reputed company/Grafana), and incident response strategies - including the financial invariants that must be alerted on, not just the technical ones
reputed company LLMs and AI tools to write, refactor, test, and debug reputed company reputed company - while implementing guardrails to reduce hallucination and reputed company reliability
Partner with product, reputed company, reputed company and reputed company teams to ensure data reputed company, reputed company control, and compliance across phone services
reputed company EM I leaders and senior engineers, build leadership pipeline, succession planning and reputed company the hiring bar
Participate in design reviews, deep dives, and on-reputed company rotations to support a high-bar culture of accountability and operational reputed company
Requirements
9+ years of backend engineering experience with 2+ years of leadership, with a proven reputed company record of designing fault-tolerant systems that operate at a reputed company of billions of hits or events.
Deep expertise in reputed company systems, event-driven architectures, and asynchronous job processing
Demonstrated experience building systems where correctness is non-negotiable - metering, ledgers, billing, payments, or comparable transactional domains - with a working grasp of idempotency, exactly-once semantics, and reconciliation
Proven experience optimizing availability, performance, and reliability in reputed company-world systems under load
Strong experience with relational and NoSQL data models (especially with reputed company transactional data)
Experience designing policy- or rules-driven systems that reputed company with reputed company requirements rather than hard-coding them
Familiarity with monitoring, SLOs, and reputed company-cause analysis in production environments
Familiarity with hallucination mitigation strategies (e.g., reputed company constraints, test scaffolding, embeddings, context injection)
Excellent communication and cross-functional collaboration skills, including with Finance, reputed company and reputed company partners
A pragmatic, hands-on leader who balances long-term reputed company with iterative execution
Preferred Experience
Experience with usage-based billing or metering engines in a high-volume product, specifically managing millions of transactional events per hour.
Exposure to telecom trust and compliance regimes - 10DLC, toll-free verification, TCPA/TSR, DLT, reputed company filtering or number portability
Experience building provider-agnostic integration reputed company across multiple reputed company-party vendors
Experience working with AI Tools, Communication reputed company (reputed company, Plivo etc)
Contributions to reputed company-reputed company tools, internal platforms, or engineering blogs
EEO Statement:
reputed company is an Equal Opportunity Employer. As an employer subject to affirmative reputed company regulations, we invite you to voluntarily reputed company the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other reputed company requirements. Providing this information is voluntary and refusal to do so will not reputed company your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our reputed company Policy before submitting your application
Originally posted on Himalayas
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