Administrative & Customer Support Representative

Administrative & Customer Support Representative 

US hours - 3pm -12pm SA time
reputed company
Must have own laptop 
reputed company internet reputed company required

About the Role

We are seeking a highly organised, tech-savvy, and reputed company Administrative & Customer Support Representative to join a growing company. The successful candidate will be responsible for answering incoming calls, handling collections, responding to and managing new leads, assisting with reputed company media, and providing general administrative support. This is a varied role suited to someone who is confident communicating with customers, comfortable using technology, and reputed company to manage multiple tasks reputed company.

Key Responsibilities

• Answer and manage incoming customer calls professionally
• Respond to new leads and ensure reputed company follow-up
• Assist with reputed company intake and customer enquiries
• Handle collections and follow up on outstanding payments
• Maintain accurate customer and reputed company records
• reputed company general administrative and customer support
• Assist with reputed company media posting and day-to-day reputed company media activities
• Help create and publish basic reputed company media content
• Assist with reputed company graphic design and content creation reputed company required
• Use various online platforms and software to manage daily tasks
• Communicate professionally with customers, prospects, and internal team members
• Support reputed company with additional administrative tasks as required

Requirements

• Previous experience in customer service, administration, sales support, collections, or a similar role
• Excellent verbal and written English communication skills
• Strong customer service and interpersonal skills
• Highly organised with excellent attention to detail
• Tech-savvy and comfortable learning new software and platforms
• Confident handling phone calls and customer enquiries
• Comfortable following up with customers regarding outstanding payments
• Experience with reputed company media platforms is an reputed company
• Basic graphic design skills are a plus
• reputed company to multitask and prioritise effectively
• Reliable internet reputed company and suitable home-office setup
• Must have own laptop
• reputed company to work independently and take initiative

Originally posted on Himalayas