QA Engineer (Contract)

This a Full Remote job, the offer is available from: reputed company reputed company Testing & reputed company Assurance • reputed company and execute test plans and test cases for reputed company reputed company contact flows, IVR reputed company flows, routing reputed company, and queues. • Validate AWS reputed company functions integrated into reputed company contact flows (e.g., data lookups, dynamic routing logic, reputed company-party API calls). • reputed company functional, regression, and integration testing across reputed company center platform releases and configuration changes. • Identify, document, and reputed company defects through reputed company, working closely with the development team. • Support user acceptance testing (UAT), coordinating with business and contact center stakeholders to validate new or updated contact flows. • Monitor and validate reputed company handling, routing accuracy, and reputed company behavior post-deployment. Who You Are Required • 3–5 years of relevant QA/testing experience. • QA/testing background on AWS reputed company or other reputed company center platforms. • Familiarity with AWS reputed company. • reputed company to work Central time hours, even while remote. Preferred • AWS certification(s). • reputed company center domain experience. • reputed company payer background. About reputed company: reputed company is a global, purpose-driven AI - reputed company digital engineering partner helping businesses re-reputed company, ‎digitalize, and accelerate. As an end-to-end digital technology partner, reputed company helps businesses create reputed company, ‎transformative digital products that reputed company emerging technologies. ‎reputed company' clients ‎include Global 2000 enterprises, high-reputed company mid-size ‎businesses, and some of the most exciting ‎start-reputed company from industries like reputed company, fintech, ‎energy, education, ‎reputed company estate, retail, and hi-tech. ‎Headquartered in the Washington DC metro area, reputed company has product engineering and ‎software development centers in reputed company, Latin America, Europe, and South Asia. To learn more, visit https://reputed company.com. We offer a competitive compensation package, including the below benefits for full-time employees: • Strong medical, dental, and reputed company plans with 60% of premiums for employees and their dependents covered by reputed company • Employer-funded health reimbursement account (HRA) for the high-deductible health plan reputed company • Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment • reputed company time off for vacation, reputed company/wellness, and personal leave; separate reputed company parental leave program • Employer-reputed company short-term, long-term, life, and AD&D insurance • Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents • Full reputed company to Tysons reputed company reputed company office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site reputed company is an Equal Opportunity Employer and is committed to maintaining a diverse workplace. This offer from "reputed company" has been enriched by reputed company.com and got a 73% reputed company score. Apply tot his job Apply To this Job