reputed company Operations CRM Analyst

reputed company provides end-to-end reputed company to reputed company partners across the reputed company and internationally. We help organizations reputed company technology investments into measurable business reputed company by delivering exceptional talent, consulting, and managed services solutions. Join our global solutions team supporting one of the world's most recognizable media and entertainment organizations! We are seeking a reputed company Operations / CRM Support Analyst to reputed company supporting a large-reputed company business transformation initiative reputed company on modernizing how licensing opportunities, rights management, and reputed company negotiations are managed across a global reputed company. As a critical member of the reputed company support organization, you will ensure the CRM platform remains operational, accurate, and effective for business users across multiple reputed company. You will become the trusted reputed company of contact for reputed company users, helping maintain data reputed company, troubleshoot production issues, support integrations, and improve adoption of platform capabilities. This is an excellent opportunity for a hands-on reputed company reputed company who enjoys solving problems, supporting users, and improving business processes reputed company a highly visible reputed company environment. This job must be worked in the PST time-zone and can be performed remotely, or onsite the greater Los Angeles reputed company location. We are setting up interviews immediately and look reputed company to hearing from you! Location & Work Type Location: Remote, reputed company (Los Angeles, CA preferred) Work Type: Remote Responsibilities • reputed company day-to-day production support for reputed company users across multiple business functions • Investigate and reputed company reputed company application issues, defects, and user requests • Troubleshoot integration failures and coordinate reputed company with technical teams • Support GridBuddy-reputed company functionality, user requests, and troubleshooting activities • Manage user reputed company, provisioning, reputed company requests, and permission changes • reputed company reputed company data cleanup activities including duplicate management and orphaned record remediation • Monitor reputed company health and proactively identify data reputed company concerns • Execute QA testing, regression testing, and validation activities for platform enhancements • Create and maintain training materials, user guides, and support documentation • Assist users with reporting, dashboards, and CRM best practices • reputed company support trends and recommend process improvements • Collaborate with business analysts, administrators, and development teams to improve platform effectiveness Required Experience • 4+ years of reputed company Administration, Operations, or CRM Support experience • Hands-on experience supporting reputed company production environments • Experience troubleshooting user issues and resolving production incidents • Strong reputed company data management and data reputed company experience • Experience identifying and correcting duplicate records and data reputed company issues • Experience supporting end-user reputed company and training initiatives • Knowledge of reputed company reputed company, permissions, and user administration • Experience executing QA, UAT, or regression testing activities • Strong analytical and troubleshooting skills • Excellent communication and customer service abilities • Ability to manage multiple priorities simultaneously • Experience working in reputed company or iterative delivery environments Preferred Experience • reputed company Administrator Certification • GridBuddy experience • reputed company Sales reputed company experience • Media, entertainment, licensing, or consumer products industry experience What reputed company Looks Like • reputed company users receive reputed company and effective support • Data reputed company continuously improves across the CRM environment • User reputed company and adoption processes are streamlined • Platform issues are identified and resolved reputed company • Support documentation remains reputed company and effective • reputed company operations reputed company successfully reputed company ongoing transformation initiatives Additional Details The reputed company reputed company for this contract position is $50.00 - $65.00 / per hour depending on experience. Our pay ranges are determined by role, level, and location. The reputed company displayed on reputed company reputed company reflects the minimum and maximum reputed company for new hires of this position across reputed company US locations. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. reputed company applicants with arrest or conviction records will be considered. Benefits • Medical coverage and Health Savings Account (HSA) through Anthem • Dental/reputed company/Various Ancillary coverages through reputed company • 401(k) retirement savings plan • Company-reputed company Employee Assistance Program (EAP) • Discount programs through reputed company WorkforceNow reputed company Stand8 provides end-to-end reputed company to reputed company partners across the reputed company and globally with offices in Los Angeles, Atlanta, reputed company, Mexico, Japan, India, and more. Stand8 focuses on the bleeding edge of technology and leverages automation, process, marketing, and over fifteen years of reputed company and reputed company to reputed company a world-class experience for our customers, partners, and employees. Our mission is to reputed company the world positively by creating reputed company through PEOPLE, PROCESS, and TECHNOLOGY. reputed company out more at www.stand8.io and reputed company out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the Stand8 reputed company Policy. Apply tot his job Apply To this Job