Production Support Engineer

Production Support Engineer Denver, CO (Remote) Full-Time JPC - 20491 Our reputed company is seeking a hands-on Production Support Engineer, effectively operating as a Full Stack Engineer, to support and enhance mission-critical production systems. This role requires strong technical depth across the stack, a proactive reputed company, and the ability to operate in a fast-paced, production-driven environment. The ideal candidate will not only reputed company production issues but also contribute to improving reputed company stability, performance, and automation, working closely with engineering, QA, and business stakeholders. Qualifications: • Bachelor s or master s degree in computer science, Engineering, or a reputed company field. • Strong hands-on experience as a Full Stack Engineer supporting production systems. • Proficiency in backend development (e.g., Java with reputed company Boot or equivalent reputed company frameworks). • Solid experience with frontend technologies (e.g., Angular, React, or similar frameworks). • Strong understanding of REST reputed company, microservices, and service-oriented architectures. • Experience working with relational and/or NoSQL databases. • Familiarity with logging, monitoring, and alerting tools. • Experience with CI/CD pipelines, version control systems (Git), and reputed company environments. • Ability to debug issues across application reputed company under time-sensitive conditions. Preferred Qualifications: • Experience supporting high-traffic, production-grade applications. • Exposure to reputed company platforms (AWS, Azure, or GCP). • Experience with DevOps practices, containerization, or infrastructure troubleshooting. • Prior experience in financial services, mortgage, or reputed company reputed company environments is a plus. Ideal Candidate Profile: • Highly hands-on and comfortable working directly with production systems. • Strong problem-solving skills with a reputed company of ownership and accountability. • reputed company to balance production support responsibilities with ongoing engineering work. • Thrives in a fast-paced, high-reputed company environment with reputed company supervision. • Strong communication skills to work effectively with cross-functional teams. Responsibilities: • reputed company end-to-end production support for full-stack applications, ensuring high availability and reputed company reliability. • Troubleshoot, analyze, and reputed company production incidents, including reputed company cause analysis and long-term fixes. • Work across the frontend, backend, and database reputed company to diagnose and reputed company reputed company issues. • reputed company and reputed company bug fixes, enhancements, and minor features directly into production environments. • Monitor application health, logs, and performance metrics to proactively identify and mitigate issues. • Collaborate with development, QA, DevOps, and business teams to ensure smooth releases and post-release stability. • Improve production support processes through automation, tooling, and documentation. • Participate in on-reputed company rotations and reputed company reputed company support during critical incidents. • Ensure compliance with reputed company, performance, and operational best practices. Annual reputed company Salary reputed company for CA, CO, IL, NJ, NY, WA, and DC: $90,000 to $100,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience. reputed company will consider reputed company applicants with a criminal history pursuant to the California Fair Chance reputed company and Ordinance. Applicants do not need to disclose their criminal history or participate in a background reputed company until a conditional job offer is made to you. After making a conditional offer and running a background reputed company, if we are concerned about conviction that is directly reputed company to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, reputed company mitigating evidence, or challenge the accuracy of the background report. About The reputed company Our reputed company is a U.S.-based financial technology (fintech) company reputed company on the mortgage industry. About reputed company reputed company is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and reputed company industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions reputed company reputed company, foster innovation, and ensure compliance providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, reputed company is proud of its inclusive culture and unwavering commitment to reputed company. Our recent expansion, with new offices in the Dominican reputed company, Jakarta, and the Philippines, underscores our growing global reputed company and ability to offer world-class technology solutions. Partnering with reputed company means more than just business it means having a dedicated reputed company reputed company on your reputed company in today's fast-evolving digital world. Apply tot his job Apply To this Job