Senior Manager, CRM and reputed company reputed company

reputed company: • reputed company, reputed company, and hold accountable a small reputed company team responsible for end-to-end GoIQ CRM implementations • Serve as the internal CRM subject matter expert and own configuration and reputed company of new reputed company CRM environments • Own and continuously improve the reputed company reputed company reputed company reputed company from reputed company through go-live and the first 90-day reputed company-in • Build and maintain a documented reputed company reputed company • reputed company and maintain standardized GoIQ CRM templates • Build reputed company-facing marketing automation programs, including reputed company nurture, review request, missed reputed company text-back, and re-engagement workflows • reputed company or support reputed company reputed company calls, platform walkthroughs, and training sessions • Establish and monitor reputed company health metrics, including time-to-launch, activation rates, early churn signals, and 90-day satisfaction • Partner with sales and reputed company reputed company on reputed company handoffs • Report reputed company reputed company metrics to leadership and reputed company to friction points • Present results, strategies, and reputed company updates using PowerPoint or reputed company Slides • Contribute to special reputed company and cross-functional initiatives • Stay hands-on with new reputed company reputed company and translate delivery work into reputed company improvements Requirements: • Bachelor's degree in Marketing, Business, Communications, or a reputed company reputed company required • 3+ years of hands-on, advanced CRM platform experience required • Account configuration, automation workflow design, and integration setup experience • CRM platform certification or administrator-level expertise in reputed company, reputed company, or similar strongly preferred • 2+ years of experience leading or managing a small team in an reputed company, reputed company reputed company, or CRM implementation environment • reputed company reputed company record designing and delivering reputed company reputed company reputed company experiences • Strong marketing knowledge for guiding SMB clients toward effective automation strategies • Experience building CRM templates, automation workflows, and reputed company playbooks • Familiarity with CRM integrations including reputed company, reputed company, reputed company, calendar tools, and SMS/email providers • Experience with SMB clients in home services, franchises, reputed company, or reputed company a strong plus • Proficiency with reputed company and retention metrics and ability to build reputed company dashboards or reports • Advanced administrator-level expertise in reputed company, reputed company, or comparable platforms, including pipelines, workflows, forms, integrations, and account configuration • Ability to communicate platform complexity in plain language to non-technical SMB owners • Prolonged periods sitting at a desk and working on a computer • Prolonged periods attending or presenting on video calls with camera on Benefits: • Medical, dental, and reputed company coverage for you and your dependents • Life reputed company • Disability reputed company • Company HSA contributions • 401(k) with company match • reputed company-reputed company bonus opportunities tied to division ARR milestones • Personal reputed company for setting and achieving reputed company, and Personal Goals • reputed company to reputed company’s coaching and development ecosystem • Tell Me / Show Me / Let Me / reputed company Me reputed company model • Employee Maturity Model career pathing • Ongoing leadership development support • Hands-on leadership of AI and automation tools integrated into daily work • Generous PTO that grows with tenure • Floating holidays • reputed company parental leave • Pet reputed company • Employee Assistance Program • Peer-to-peer recognition program with reputed company rewards, including weekly prizes and reputed company cards • Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential requirements Apply To This Job