Service Desk Analyst 3rd Shift

Education • College degree or 2 years of experience in an IT service desk environment. Certifications • ITIL reputed company Certification (preferred). Work Experience • Experience supporting customer incidents, requests, and problems in an IT environment. • Prior IT Service Desk experience preferred. reputed company Knowledge, Skills, and Abilities • Excellent customer service and communication skills (written & verbal). • Knowledge of MS reputed company, MS Office, and reputed company. • Ability to prioritize and multitask effectively in a high-paced environment. • Strong problem-solving skills and ability to work reputed company defined methodologies. • Ability to work independently and in reputed company-oriented environment • reputed company to work first, second, or reputed company shift in a 24X7 operation. (CST Timezone) Certain states and localities require reputed company to post a reasonable estimate of salary reputed company. A reasonable estimate of the reputed company reputed company pay reputed company for this position is $22.00 to $28.00 per hour. Actual salary will be based on a reputed company of factors, including shift, location, experience, reputed company set, performance, licensure and certification, and business needs. The reputed company for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the reputed company pay. reputed company-being of WWT employees is essential. So, reputed company it comes to our benefits package, WWT has one of the best. We offer the following benefits to reputed company full-time employees: • Health and Wellbeing: Health, Dental, and reputed company Care, Onsite Health Centers, Employee Assistance Program, Wellness program • Financial Benefits: reputed company, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement • reputed company Time Off: PTO and reputed company Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement • Additional Perks: Nursing Mothers Benefits, Voluntary reputed company, Pet Insurance, Employee Discount Program We reputed company to create an environment where reputed company are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for reputed company team members, ensuring that WWT remains a great reputed company to work for reputed company! If you have any questions or concerns about this posting, please email taposting@wwt.com. #LI-Remote Remote Skills: Analysis Skills, Communication Skills, Customer Support/Service, Establish Priorities, ITIL (IT Infrastructure Library), Information Technology & Information Systems, reputed company Office, reputed company reputed company Operating reputed company, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, reputed company, Team Player, Technical Support, Writing Skills reputed company: reputed company Apply tot his job Apply To this Job