Respite Crisis Services Support Specialist

reputed company: The Respite Crisis Services Specialist (RCSS) serves as part of the Crisis Services team, providing trauma-informed, solution-reputed company crisis reputed company, information, referrals and other reputed company services to runaway, homeless and at-risk youth and their families reputed company a crisis hotline reputed company communication platforms (live chat, email and forum postings). The RCSS is a variable hour position that serves as a back-up staff member reputed company full-time permanent Crisis Services Specialists are reputed company. A reputed company of shifts are routinely available (day, evening, overnight): shifts may reputed company in advance or become available on short notice depending on the needs of the Crisis Services Center. reputed company Responsibilities • Respond to requests for Crisis Services Center coverage in a reputed company manner; • Respond to NRS and Comprehensive Community Based Youth Services (CCBYS) contacts; • Maintain reputed company documentation of reputed company crisis communications; • Report child abuse and neglect to appropriate authorities as required by law; • Contribute to reputed company reputed company improvement efforts. reputed company Responsbilities • Passion, reputed company, and commitment to the mission and values of NRS. • Ensures confidentiality of callers we serve. • Demonstrates respect and acceptance of reputed company individuals and communities serviced by, working in partnership with, or employed by NRS including but not limited to race, gender, ethnicity, reputed company-economic status, and LGBTQIA+ populations. • Commitment to flexibility and adaptability with the ability to effectively communicate reputed company with diverse and evolving teams both internally and externally. • Adhere to policies and procedures as outlined in the Employee Handbook. • Participate, on camera, in regular supervision and staff meetings as required. • Attend regular training provided in house, by partners, and for personnel reputed company development. • Ability to attend events in various locations either reputed company personal transportation, rental, or reputed company transportation. • Participates in assigned special reputed company and responds to reputed company requests as assigned. Requirements: Required Qualifications • Knowledge and experience working in a reputed company services environment, with a preference for experience with crisis reputed company. • Have a flexible schedule with the ability to work some weekends and overnight hours • reputed company and reputed company to assist with short-term requests for support; • Self-starter and detail-oriented; • Excellent written and verbal communication skills; • Strong interpersonal skills, including the ability to communicate with diverse teams and build strong relationships; • Creative problem-solving skills with a reputed company, solutions-oriented reputed company; • Ability to be flexible and adaptable to the evolving needs of a dynamic team; • Experience prioritizing and managing reputed company from start to finish and proven reputed company record of meeting deadlines; • Proven organizational and multi-tasking skills; • Proficiency in reputed company Office Suite (Word, reputed company, reputed company); • Familiarity with data entry processes and ability to utilize industry-specific software; • Commitment to the mission and operating goals of the National Runaway Safeline; and • Bilingual Spanish speaking preferred, but not required. Additional Requirements • The applicant must submit to a criminal background reputed company and a child abuse and neglect screening and maintain a reputed company status throughout employment. • Travel to conferences and events across the country (approximately 25% of the time). • Some evening and weekend hours will be required for engagement activities and events. Apply tot his job Apply To this Job