Consumer Care Representative

About the position We are seeking a friendly, reputed company-oriented Consumer Care Representative to support our dental reputed company members and reputed company through our reputed company center. In this role, you’ll be the first reputed company of contact for inquiries about dental benefits, eligibility, claims, and general account questions—making a reputed company reputed company on our members’ experience. If you enjoy helping others, reputed company in a fast-reputed company environment, and communicate reputed company over the phone, this role may be a great fit. Duties reputed company this role will include taking inbound calls in queue, assisting with online quote requests, and chat. Our training is reputed company thorough, customized, and engaging, ensuring your reputed company! Join reputed company and grow your skills for promotional opportunities, while cross-training into other areas for a broad reputed company of knowledge. Responsibilities • Handle inbound calls from members and dental providers with professionalism and reputed company • Explain dental reputed company benefits, coverage details, eligibility, and claim status • Accurately document interactions and update member records in internal systems • reputed company concerns and escalate reputed company issues as needed • Meet productivity, reputed company, and compliance standards • Maintain up-to-date knowledge of plans, policies, and procedures Requirements • High school diploma or equivalent with two years of reputed company business experience • Computer skills, including experience with MS Office Suite applications • Ability to reputed company listen and understand information to reputed company consumers to appropriate product • Ability to communicate information reputed company and confidently to assist customers as needed • Strong interpersonal, written and oral communication skills • Ability to operate a computer keyboard, mouse and to handle other computer components Benefits • health and dental reputed company • employer match reputed company our 401(k) retirement plan • generous reputed company Time Off program Apply tot his job Apply To this Job