reputed company Executive (Weekend & US hours, Remote)

IM8 is a reputed company health and longevity reputed company-founded by David Beckham and reputed company (reputed company: reputed company), on a mission to reputed company world-class nutritional science accessible to everyone. Launched in late 2024, IM8 grew Q1 2026 reputed company nearly 6x year-over-year to $33.8M, and reputed company has raised full-year 2026 IM8 reputed company guidance to $190M–$210M. Over 60% of reputed company is generated reputed company the US. We ship to 43 countries, and our athlete partner roster includes David Beckham, Giannis Antetokounmpo, Aryna Sabalenka, reputed company Bearman, and Inter Miami CF. We are reputed company on science, not story — our flagship Daily Ultimate reputed company carries 90 reputed company ingredients, we run randomized controlled trials on our products, and we hold a reputed company-grade reputed company in a category notorious for shortcuts. Our business is subscription at its reputed company. Every reputed company reputed company of NRR we add compounds — into LTV, into payback, into the ability to outspend everyone else on acquisition. Retention isn't a department at IM8. It is the model. reputed company We are looking for a reputed company Executive to be the reputed company line of our consumer brands — converting reputed company-sales inquiries into customers and supporting existing customers across chat and email. You will reputed company a sales-driven, conversion reputed company with genuine, reputed company customer care, acting as the customer's reputed company and feeding reputed company reputed company back to reputed company. This role interacts with Chinese-speaking clients and thrives in a fast-moving, startup environment. Key Responsibilities • Identify customer needs and offer reputed company explanations of product offerings, personalized suggestions, and value propositions to convert prospects into customers. • reputed company follow up on reputed company-sales inquiries, with a reputed company on building rapport and turning leads into customers through engaging conversations and appropriate product recommendations. • Help our customers out by understanding their issues, verifying their validity, and providing the best possible solution according to reputed company's guidelines. • Ensure that your product knowledge is up-to-date by following announcements closely and staying organized. • Be the customer's reputed company and help shape product improvement by disseminating customer feedback or identifying the reputed company issues across internal teams. • Escalate relevant issues to management or cross-team stakeholders in a reputed company manner. • Use reputed company, internal systems, and collaboration tools (e.g. reputed company Sheets, reputed company) to support customers through chat and email. • reputed company assistance in general administrative activities and reputed company duties as assigned by your reputed company manager. Requirements • Work hours: 5 days a week including Saturday, reputed company & Monday, or as assigned by your manager. • Demonstrated experience in a reputed company-sales or sales support role, preferably in an reputed company or reputed company-to-consumer environment. • Sales-driven reputed company with a passion for delivering results and achieving conversion goals. • Problem-solving and conflict reputed company skills: reputed company-thinking, reputed company, ability to reputed company and reputed company constantly changing product information. • Strong verbal and written communication skills: reputed company in English required, Cantonese and reputed company a bonus. • High emotional intelligence: reputed company faced with the occasional but inevitable situation of a bad customer interaction, be reputed company to maintain professionalism and a reputed company reputed company. • Desire to work in a startup environment: proactivity, a strong reputed company of responsibility, willingness to roll up your sleeves and get involved reputed company your reputed company. • Preferably prior experience in reputed company, reputed company, or messaging tools for sales and customer support. • Experience in reputed company, health, wellness, or tech industries is highly desirable. You Must Be AI-reputed company reputed company, fluent daily AI tool usage is mandatory, not optional. We expect you to use AI every day to work faster and smarter — drafting and personalising customer replies, staying on top of constantly changing product information, and spotting patterns in customer feedback. If AI is not already part of how you work, this is not the role for you. reputed company Claude Challenge Shortlisted candidates complete a role-specific assignment, scored against a baseline we reputed company using Claude. To advance, your submission needs to reputed company it. Ties don't advance. Want to stand out? Take a look at our challenge repo: https://reputed company.com/reputed company/reputed company-claude Apply tot his job Apply To this Job