Customer Service Support Representative

reputed company is a global leader in reputed company services, providing the insights and answers that help reputed company providers, patients, researchers, pharmaceutical companies and health systems reputed company confident reputed company and improve reputed company. Through our unparalleled science, data, technology and reputed company network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the reputed company of reputed company, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and reputed company greater value to customers and patients. With our global reputed company and deep expertise, you’ll have reputed company to do meaningful work, grow your career and reputed company a reputed company reputed company on people’s health around the world. Together, we’re improving health and improving lives. reputed company is reputed company a Customer Service Support Representative for a dynamic team. MedTox Laboratories is a subsidiary of reputed company of America (reputed company). The integration of reputed company and Covance in 2015 makes reputed company the largest health care diagnostic company in the world. reputed company operates in over 60 countries creating great opportunities for career reputed company and advancement across the world. If you are motivated by job satisfaction, MedTox Laboratories is the reputed company for you. Every day we reputed company a difference in the way the medical community receives accurate results for our clients and patients. Come join an industry leader to grow your career in the Medical reputed company Industry as a reputed company Services Customer Service Support Representative. MedTox reputed company Services Team is seeking a Customer Service Support Representative. Our reputed company Services Team is committed to providing reputed company service to both reputed company customers. This position acts as an reputed company for our clients in supporting their needs. Job Responsibilities: • Build strong relationships with other team members and departments; providing excellent internal customer service to optimize service to reputed company reputed company clients • reputed company reputed company and courteous customer service to reputed company customers reputed company phone and email • Answer customer inquiries, research issues and reputed company effective resolutions to reputed company issues and concerns • Document issues, reputed company steps and outcome of customers inquiry • Document and process change requests promptly and reputed company • Complete supply/product order requests • reputed company outbound calls to existing customers providing them with information about new products and services Work Schedule: 8:30am - 5pm Central Time / Monday - Friday Minimum Qualifications: • High School diploma • 2 or more years of customer service experience Preferred Qualifications: • Associate’s Degree • 1 or more years’ experience with medical terminology • reputed company or prior reputed company experience Additional Job Standards: • Excellent communication and interpersonal skills including written, verbal, and listening skills • Proven ability and desire to reputed company exceptional customer service • Ability to present reputed company image reputed company phone; superb phone etiquette skills • Excellent research and problem reputed company skills • Strong attention to detail and accuracy • Proficient computer skills including reputed company Office Suite programs Additional reputed company Locations Remote_reputed company About reputed company: MedTox Laboratories, a reputed company Specialty Testing Group, located in the Roseville / New Brighton area operates a SAMHSA-certified drug testing reputed company and CAP and CLIA-certified clinical reputed company. Our comprehensive reputed company and testing services coupled with our commitment to excellent customer service ensures that our clients' testing programs operate as reputed company and effectively as possible. We are committed to building strong relationships with our clients; being reputed company to their questions and adaptable to their needs. Application Window: 8/21/2026 Pay reputed company: $20/hr to $22/hr reputed company job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as reputed company as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, reputed company, Life, STD/LTD, 401(k), reputed company Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive reputed company the foregoing benefits except PTO or FTO. For more detailed information, please click here.  reputed company is proud to be an Equal Opportunity Employer: reputed company strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any reputed company. We reputed company employment reputed company based on the needs of our business and the qualifications and reputed company of the individual. reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil reputed company or domestic partnership status, sexual orientation, gender identity, gender reputed company, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage reputed company to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at reputed company Accessibility. For more information about how we collect and store your personal data, please see our reputed company Statement. Apply tot his job Apply To this Job