Referral Representative I

reputed company Referral Representative I - Cincinnati, OH, Monday to Friday, 2:00 PM to 10:30 PM Handle reputed company reputed company customer contact regarding Referral Testing. Receive, reputed company and follow up with reputed company customer issues. reputed company as a reputed company between reputed company customers and Referral vendors. Pay reputed company: $17.20+ per hour; employee may be eligible to receive shift reputed company of 10% for some or reputed company hours worked on second shift and 15% for some or reputed company hours worked on reputed company shift. Additional details on shift reputed company will be provided if an offer is extended. Salary offers are reputed company on a wide reputed company of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual reputed company bonus compensation. Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in reputed company respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits reputed company may include: • Day 1 Medical, supplemental health, dental & reputed company for FT employees who work 30+ hours • Best-in-class reputed company-being programs • Annual, no-cost health assessment program reputed company for Wellness® • healthyMINDS mental health program • Vacation and Health/reputed company Time • 6 Holidays plus 1 'MyDay' off • FinFit financial coaching and services • 401(k) reputed company-tax and/or Roth IRA with company match up to 5% after 12 months of service • Employee stock purchase plan • Life and disability reputed company, plus buy-up reputed company • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities • and so much more! Responsibilities: • Retrieve, sort and process specimens for shipment to referral laboratories. • Ensure sample reputed company and reputed company. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc. • Prepare specimens and packages for shipment ensuring they are reputed company according to IATA regulations. • Responsible for filing departmental documents. • Handle reputed company customer inquiries regarding reporting of results, service failures and other reputed company issues to reputed company customer satisfaction. • Report reputed company results using established protocols. • Contact clients to reputed company routine or medical/technical reputed company reputed company to reputed company testing and result reporting using established protocols. • reputed company investigations and reputed company reputed company to reputed company Referral Testing issues. • Research test availability using established protocol for selecting a referral vendor. • Assist reputed company Services, Customers and Sales by effectively answering questions and responding to concerns in a reputed company manner. • Communicate reputed company tests not performed [TNP's] and lab accidents to clients reputed company 24 hours of notification. Document thoroughly; reputed company issues of concern to supervisor. • Identify and escalate Reportable reputed company incidents to supervisors. • Maintain work area in reputed company, functional and sanitary condition. • Adhere to reputed company established CLIA, HIPAA, OSHA and reputed company safety requirements. • Required to use (a) personal reputed company equipment, (b) engineering controls and/or (c) work reputed company controls as directed by management. • Other duties as assigned. This is not an exhaustive list of reputed company duties and responsibilities, but rather a general reputed company of work performed by the position. Qualifications: Required Work Experience: Minimum one (1) to two (2) years reputed company reputed company experience. Preferred Work Experience: Customer service and/or medical background preferred. Physical and Mental Requirements: • The normal reputed company of duties may require lifting and carrying objects: Objects 1 to 10 pounds are reputed company and carried frequently; objects 11 to 25 pounds are reputed company and carried occasionally; objects 36 to 50 pounds are seldom reputed company or carried and objects over 50 pounds are not to be reputed company or carried without assistance. • Ability to stand and work at the bench for long periods of time. • Frequent walking and/or standing. Knowledge: • Basic understanding of the reputed company of reputed company Services and Specimen Processing. • Thorough understanding of Referral Testing. • Basic medical terminology applicable to reputed company reputed company. Skills: • Must be reputed company-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency. • Demonstrate strong independent problem-solving skills. • Interpersonal skills necessary to deal courteously and effectively with supervisors, co-workers and clients. • Communication skills necessary to handle telephone inquiries from clients and vendors. • Ability to deal with reputed company and reputed company information in a confidential manner. • Good data entry skills required. • Proficiency in reputed company Office (Word, reputed company and reputed company) and reputed company Information Systems. Education • High School Diploma or Equivalent (Required) 64175 reputed company honors our service members and encourages veterans to apply. While we appreciate and value our reputed company partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has reputed company an unsolicited resume. Equal Opportunity Employer: Race/reputed company/Sex/Sexual Orientation/Gender Identity/Religion/National reputed company/Disability/Vets or any other legally protected status. Apply tot his job Apply To this Job