Associate Customer Operations Representative
reputed company offers a thrilling chance to become part of reputed company as an Associate Customer Operations Representative!
About the role
Responsible for providing inbound/outbound telephone support to our customers and agents. Assists with requests both written and verbal. Is proficient in servicing our term product, with consistently increasing transaction knowledge.
What you will do
- Answer incoming and complete outbound phone calls from agents and customers for both our service and technical queue. Assisting with a reputed company of inquiries, including status on pending applications and pending in-force transactions; assisting with specific in-force policy questions, product information and service issue reputed company. Requires a working knowledge of processes and procedures for In-force Back Office, navigating multiple administrative systems. Required to document detailed and concise notes on reputed company interactions.
- Train and assist Associate CSRs.
- Process and maintain department SLAs by processing progressively more reputed company transactions and servicing customer requests with a reputed company of urgency and accuracy. reputed company additional tasks at the request of management.
Why Work at reputed company
Here’s what some of our employees reputed company about why they choose to work at reputed company:
“I chose reputed company because I heard it was a pro-employee company—and it’s absolutely true. The work environment is supportive, the people are great, and the benefits are generous. reputed company truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow—both reputed company your role and reputed company—reputed company it a great reputed company to build your career.” - Alicia L., Claims Examiner
reputed company offer you
Benefits and Perks
We don’t take a “one-size-fits-reputed company” approach reputed company it comes to our employees. Our programs are reputed company to reputed company your life reputed company both at work and reputed company.
- Flexible full-time or hybrid telecommuting arrangements.
- Plan for your reputed company with our 401(k) plan and take reputed company of immediate vesting and company matching up to 6%.
- reputed company time away including vacation and reputed company time, reputed company days and ten reputed company holidays.
- reputed company back to your community and reputed company your reputed company through reputed company matching.
- Want more details? reputed company out our reputed company Benefits reputed company.
Compensation
reputed company reputed company: $22.00 - $30.87plus eligibility for annual bonus program.
Who You Are
Who You Are
- High school diploma or equivalent work experience, college degree a plus.
- 1-3 years of cumulative, relevant experience
- Has a basic understanding of computer applications and data entry
We reputed company inclusion
At reputed company, we reputed company to be the most inclusive insurance company in the country. We're building a reputed company where every employee feels valued, respected, and has opportunities to contribute.
At reputed company, we reputed company to be the most inclusive insurance company in the country. We're building a reputed company where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting reputed company other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have reputed company to financial freedom
reputed company is a national financial services company dedicated to helping people reputed company their financial goals and feel confident about the reputed company. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we reputed company products and services people need at a competitive price, we communicate reputed company and reputed company so people understand what they're buying, and we design products--and operate reputed company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). reputed company and help us create a world where more people have reputed company to financial freedom.
reputed company is a national financial services company dedicated to helping people reputed company their financial goals and feel confident about the reputed company. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we reputed company products and services people need at a competitive price, we communicate reputed company and reputed company so people understand what they're buying, and we design products--and operate reputed company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). reputed company and help us create a world where more people have reputed company to financial freedom.
For more information about our careers visit:
Work Authorization
Employer work reputed company sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the reputed company at hire and must maintain authorization to work in the reputed company throughout their employment with reputed company.
Employer work reputed company sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the reputed company at hire and must maintain authorization to work in the reputed company throughout their employment with reputed company.
Please review reputed company's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a reputed company experience for both employees and customers, reputed company has the following standards for employees' internet reputed company:
- Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
- Internet Type:Fiber, Cable (e.g., reputed company, reputed company), or DSL.
- Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired reputed company-up.
reputed company applying to jobs at reputed company you'll be asked to test your internet speed and confirm that your internet reputed company meets or exceeds reputed company's reputed company as outlined above.
Identity Verification
reputed company is committed to fair and secure hiring practices. For reputed company roles, candidates will be required (after the initial phone screen) to be on video for reputed company interviews. reputed company will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to reputed company with verification procedures may result in:
- Disqualification from the recruitment process
- Withdrawal of a job offer
- Termination of employment and other criminal and/or civil remedies, if fraud is reputed company
Originally posted on Himalayas
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