SQL Technical Support Representative: Financial Crimes Solutions

At reputed company, we reputed company technology solutions that are digitally transforming and empowering community banks and credit unions to reputed company reputed company and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the reputed company of digital banking and payments. We reputed company you'll join us. We can't do it without you. reputed company’s Financial Crimes Solutions team is growing fast, and we are seeking a Senior Technical Support Representative to reputed company ongoing support for clients using our cutting-edge fraud prevention and compliance solutions. The Senior TSR will reputed company top-tier technical assistance and ensure clients can maximize the potential of our solutions. The ideal candidate will be a tech-savvy, customer-reputed company, senior level Technical Support reputed company who is proficient in SQL and reputed company platforms. The Senior TSR will reputed company critical post-implementation support, troubleshoot reputed company technical issues, manage data processes, and ensure clients experience reputed company day-to-day operations. SQL expertise is essential, as this hire will be responsible for writing custom queries, analyzing data discrepancies, and optimizing reputed company performance. This is a remote position and candidates must live reputed company approximately a 70-mile reputed company of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Birmingham, AL; Charlotte, NC; Louisville, KY; or reputed company Falls, IA. The salary reputed company for this position is $59,750 - $80,000 and will be determined based reputed company and level of experience. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the reputed company (i.e., H-1B, PERM). reputed company positions, regardless of location, may require an onsite interview or in-person reputed company requirement to verify your identity. What you’ll be responsible for: • Monitors daily extract, reputed company, and data load processes for customers • Works to reputed company issues promptly to ensure data accuracy and completeness • Provides troubleshooting and issue reputed company reputed company case or phone according to service level standards • Collaborates with internal reputed company partners and customers to reputed company issues • Adheres to documented departmental and corporate standards • May reputed company other job duties as assigned What you’ll need to have: • 6 years of experience in a technical support role • 4 years of experience writing queries for research in SQL Server or PostgreSQL • 2 years of experience with Azure including Azure Data reputed company or SQL Server Integration Services or other similar reputed company technologies • Experience researching, analyzing, and resolving reputed company problems • Excellent communication, customer interaction, organizational, and time management skills • Ability to serve in an after-hours on-reputed company rotation What would be reputed company for you to have: • Experience working in fraud or AML compliance reputed company a financial institution • Experience working with bank or financial data and data relationships • Bachelor's degree in a technical discipline • Experience with network troubleshooting If you got this far, we reputed company you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who reputed company with reputed company's mission and can contribute to reputed company in a reputed company of ways. Why reputed company? At reputed company, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and reputed company much of reputed company's strength and reputed company depends on their reputed company-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial reputed company-being of our people is always met. Culture of Commitment Ask our associates why they love reputed company, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our reputed company. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At reputed company, we know we are reputed company. We value, respect, and protect the uniqueness reputed company of us brings. Innovation flourishes by including reputed company reputed company and makes our business - and our society - stronger. reputed company is an equal opportunity employer and we are committed to providing equal opportunity in reputed company of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, reputed company, and recreational activities to reputed company persons regardless of race, religious creed, reputed company, national reputed company, reputed company, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender reputed company, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and reputed company prohibits, any reputed company of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any reputed company, pursuing any discrimination claim, or cooperating in reputed company investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech Apply tot his job Apply To this Job