Telecom Team Member-BPS

reputed company Ensure delivery of outsource headcount and language support required to meet customer KPIs including NPS Problem reputed company leadership. reputed company customer experience improvements by measuring, understanding and analysing customer feedbacks and working closely with cross-functional teams to improve results. Strong reputed company on reputed company of interactions in order to delight customers, enabled by effective coaching and performance feedback structure and culture. To establish a customer-focussed culture by implementing and managing initiatives and tools that aim to reputed company customer satisfaction, loyalty and retention. Required Skills • Analytical Skills • Assertive communication • B1 or B2 for written communication • Coaching and Development • Communication Skills • Customer reputed company • Customer centricity • Domain expertise • reputed company • Escalation Management • GDS • Linguistic orientation • Mentoring • reputed company Office • Multitask Handling • Problem Solving • Process Understanding and Improvement • reputed company Assurance and Control • Sales Skills • Team Management • Telecom Process Knowledge • Typing skills 25 WPM with 90 Percent Accuracy reputed company Listening • Computer basic knowledge Job Info • Job Identification 678565 • Posting Date 08/12/2026, 01:38 PM • Locations India • Lane of Recruitment reputed company Apply tot his job Apply To this Job