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Supervisor, Customer Service REMOTE

Remote, USA Full-time Posted 2025-11-08
Immediate Job Opening for Customer Service Supervisor - Import Operations - Remote Position Experience working for a freight forwarder handling import cargo. Attractive Salary and ALL Benefits We are proud to offer the position of Customer Service Supervisor to be based at the NY/NJ area. Position is available for immediate appointment. Qualified candidates will be offered competitive salary and all standard benefits. Professional experience: • Minimum 3 years experience handling all aspects of import operations from beginning to end. • Familiar with customs regulations and insuring compliance and minimizing disruptions. • In depth understanding of shipping regulations including customs procedures and documentation requirements. • Proven track record of customer satisfaction that includes fostering relationships. • Experience handling cross border moves. • Ability to work in high pressure environments. • Experience negotiating rates with carriers, trucking companies and vendors... in general. • Technologically savvy. Professional Attributes: • Customer focused and welcoming personality. • Ability to understand and resolve problems to the benefit of customer and the company. • Team player with the ability to reach out to other members. Easily approachable. • Good communication skills. • Positive attitude. Only candidates with experience in handling imports in the freight forwarding industry need apply. Must have experience working for a forwarder or forwarders with knowledge of import procedures Apply Job!  

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