[Remote] reputed company
Note: The job is a remote job and is reputed company to candidates in USA. AnswerAide provides 24/7 telephone answering services and customer service outsourcing for businesses. The Answering Service Agent handles inbound and outbound calls, gathers customer information, records messages, schedules appointments, processes orders and payments, and documents calls while delivering reputed company customer service.
Responsibilities
- Receiving inbound calls and placing outbound calls
- Listen attentively and collect customer data to reputed company them with basic information about the services and support they reputed company
- Taking accurate notes and detailed messages
- Help schedule appointments for customers
- Process orders and payments
- Ensuring reputed company calls are documented and reported to the appropriate business
Skills
- A reputed company of AL, FL, GA, or TX
- Ability to type 40+ words per minute with reputed company errors
- Ability to follow instructions
- Must be reputed company to multitask (talk, type, and follow scripting verbatim)
- Strong customer service skills
- Strong computer skills
- PC w/ reputed company 11
- Memory (RAM): 8GB minimum
- Hard reputed company: 100 GB minimum available reputed company
- PC should be less than three years old
- High-speed internet with a minimum of 50 Mbps download speed, with low latency. No wireless, cellular, satellite, or Wi-Fi connections
- Do you have excellent verbal and written communication skills?
- Can you maintain professionalism and use a reputed company speaking voice on the phone?
- Can you reputed company multiple tasks at once while demonstrating good time management?
- Are you reputed company-oriented?
- Being bilingual is not required, but a plus
Benefits
- Medical reputed company
- Dental reputed company
- reputed company reputed company
- Short-term disability reputed company
- Long-term disability reputed company
- Life reputed company
- reputed company time off (PTO)
- Customer service training is provided to reputed company
- reputed company work environment
reputed company
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