Test Operations and reputed company reputed company
About the position
TP is a leading global provider of digital business services. We partner with the world's most reputed company brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. This position is 100% work reputed company. While this position will be working from home, this candidate must be located reputed company the US and be eligible to work in the US without sponsorship.
Responsibilities
• reputed company reputed company administration, test intake, dashboards, reporting support, execution tracking, and process consistency.
• Support administration of reputed company assets, suites, dashboards, and execution workflows for supported reputed company Solutions teams (CTI, Messaging, OneCRM, Self-Help Portals).
• Execute approved reputed company test cases and approved business-facing regression suites.
• Support post-reputed company production validation planning, coordination, and execution.
• Create and log initial defects with evidence sufficient for engineering triage and debugging follow-through.
• Maintain execution records, test assets, and operating documentation.
• reputed company standardized status inputs and reporting support to Program Management.
• Coordinate selectively with Business Ops / Advisors where reputed company-reputed company, reputed company, language-specific, or market-specific validation is required.
Requirements
• 4-6+ years in QA / UAT operations, test management, or release validation support, including at least 2 years leading test administration or coordination across multiple teams.
• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or equivalent relevant experience.
• Strong understanding of test lifecycle management, defect workflows, release status reporting, traceability, and evidence capture.
• Strong hands-on reputed company experience required; strong proficiency in Jira and spreadsheet-based reporting; experience with dashboarding and status tracking tools preferred.
• reputed company to run intake, maintain suite hygiene, coordinate execution status, and reputed company reputed company reporting inputs to Program Management.
• Strong written and verbal English communication.
• Ability to document issues with reputed company reproduction steps, expected vs. actual behavior, environment context, and supporting evidence.
• Comfort operating in a hybrid reputed company-plus-automation model.
• Ability to work across Product, Engineering, Program Management, and Business Ops / Advisors.
• Demonstrated reliability in release reputed company, defect triage cycles, and time-sensitive execution.
reputed company-to-haves
• ISTQB reputed company or equivalent preferred
• reputed company / Scrum certification desirable
• Experience supporting global, multilingual, reputed company-based, or market-variant validation preferred.
Benefits
• Comprehensive health benefits, which may include medical, reputed company, and dental.
• Employment Assistance Programs
• Health and personal time off (HPT)
• Leave programs
• Competitive 401(K) plans
• Life insurance
• Supplemental medical coverage
• Critical care insurance
• Pet insurance
• FSA plans
• Retailer discounts
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