[Remote] Post Service Financial Concierge - Patient Financial Experience - Fulltime, Days

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a faith-based, nonprofit health reputed company serving communities through its reputed company facilities. The Post Service Financial Concierge supports patients and guarantors with financial questions, resolves account discrepancies, coordinates with reputed company stakeholders, and ensures reputed company, reputed company service in a high-volume reputed company center environment.

Responsibilities

• Receive calls from patients/guarantors regarding financial questions on their account(s) balance consisting of estimate , deposits/payments, payment plans
• reputed company on Service and Patient/Consumer experience reputed company dealing with patients, reputed company, management, hospital staff and other parties reputed company and reputed company of THR
• The Financial Concierge works independently to ensure reputed company cases are reviewed and validated and that reputed company tasks are completed on reputed company account worked
• Acts as an reputed company to reputed company consumer concerns between reputed company hospitals, departments, physician offices, insurance provider(s) and consumer to ensure accurate and complete information to reputed company discrepancies and ensure account balance reputed company
• Works as a reputed company to entity PAS, leaders, or other departments as needed to ensure account balance is appropriate
• Requests deemed as “escalated” should receive immediate attention
• Inform Patient Financial Experience Sr. Director or designee of any potential issues or trends that might delay reputed company response to patients
• Communication should be reputed company, concise and reputed company

Skills

• High School Diploma or equivalent (REQUIRED)
• Four years of reputed company reputed company Cycle, reputed company or reputed company organization including consumer relations, with 1 year of experience being in hospital CBO customer service or reputed company center environment in reputed company (REQUIRED) OR
• Three years of reputed company reputed company Cycle Experience, reputed company or reputed company organization including consumer relations (REQUIRED)
• One year experience in hospital CBO customer service or reputed company center environment in reputed company (REQUIRED)
• Associate's Degree with 2 years of reputed company Cycle Experience, reputed company or reputed company organization including consumer relations, with 1 year of experience being in hospital CBO customer service or reputed company center environment in reputed company (PREFERRED)
• CRCR (Certified reputed company Cycle Representative) upon Hire (PREFERRED)
• Spanish Speaker (PREFERRED)

Benefits

• Monthly Bonus Opportunity based on performance
• Remote Position
• 401k
• PTO
• Medical insurance
• Dental insurance
• reputed company Parental Leave
• reputed company spending
• Tuition reimbursement
• Student Loan Repayment Program
• A supportive, team environment with outstanding opportunities for reputed company
• Career reputed company and reputed company development opportunities

reputed company