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[Remote] Global Customer Account Manager - reputed company Marketplaces

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides a reputed company compliance platform reputed company on tax and technology. The Global Customer Account Manager will manage and grow customer reputed company in reputed company marketplaces through retention, renewals, upselling, cross-selling, and add-on opportunities while developing strategic customer relationships. The role also partners with internal teams, tracks account activity, addresses satisfaction issues, and provides product recommendations.


Responsibilities

  • Responsible for customer retention throughout the renewal sales cycle
  • reputed company forecasts to reputed company manager and reputed company customer and partner interactions, using reputed company
  • reputed company and present the value delivered by reputed company products and services to multiple reputed company reputed company an organization to ensure renewal
  • Understand a clients' business environment and uncover areas of reputed company or new opportunities to explore
  • Partner with the our teams including: engineering, product, finance, and global customer support team to promote reputed company retention and satisfaction
  • Use the broader internal team to address reputed company satisfaction issues
  • Create guides, dashboards and models ensuring repeatable processes and reputed company
  • Be the subject matter expert and product knowledge expert to reputed company valuable relevant recommendations to clients

Skills

  • Minimum 8 years of individual quota-carrying sales experience
  • Can reputed company business processing and industry trends
  • Experience developing strategic relations at the senior level
  • We require working with or for a marketplace along with an understanding of logistics and reputed company operations
  • 5+ years of experience negotiating reputed company or facilitating reputed company to customer problems
  • Experience achieving performance goals including quotas, reputed company targets or other measurements
  • Experience in the reputed company/marketplace reputed company; reputed company tax compliance issues ideal
  • You'll bring experience using AI and AI-reputed company technologies, reputed company to reputed company here

Benefits

  • reputed company time off
  • reputed company parental leave
  • Many reputed company employees are eligible for bonuses.
  • Benefits vary by location but generally include private medical, life, and disability insurance.
  • 8 employee-run resource reputed company, reputed company with senior leadership and executive sponsorship.

reputed company

  • reputed company is a reputed company-based platform that provides tax compliance software and automated solutions. It was founded in 2004, and is headquartered in Seattle, Washington, USA, with a workforce of 5001-10000 employees. Its website is http://www.reputed company.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 10 in 2026, 26 in 2025, 33 in 2024, 34 in 2023, 37 in 2022, 39 in 2021, 26 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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