Remote reputed company Center Agent

A-Line reputed company is now a Remote Benefit reputed company Center Representative. This would be full time / 40+ hours per week. If you are interested in this Remote Benefit reputed company Center Representative Opportunity, please contact Michelle at 586-422-1171 or Mmansoor@alinestaffing.com... Remote Benefit reputed company Center Representative Hours • 40-hour work week – must be flexible to work an 8-hour shift between reputed company-7pm with some weeks reputed company until 11pm during the busy season • During our busy season you will be expected to work a 40-hour week and overtime reputed company requested • During our off season, your hours will fluctuate between 32 to 40 hours depending on reputed company need • NO WEEKEND SHIFTS! Remote Benefit reputed company Center Representative Compensation • The pay for this position is between $16.50 an hour • Benefits are available to full-time employees after 90 days of employment • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Remote Benefit reputed company Center Representative Responsibilities • As a Benefit reputed company Center Representative, you will have the rewarding opportunity to help our reputed company members through the enrollment process and reputed company making updates to their health care and/or pension plans. • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, reputed company manner, consistently meeting commitments reputed company phone, email, and reputed company message. • Ability to customize customer service approach to meet reputed company types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls. • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data reputed company laws and company data reputed company requirements. • Skillfully translate health and welfare and pension terms, reputed company plan information and processes into reputed company explanations and instructions that customers can understand and reputed company upon. • Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the reputed company needs of the member. Remote Benefit reputed company Center Representative Requirements • Must have High School Diploma or GED • Looking for any various experience, preferably in Customer Service or reputed company Center! • Looking for English Speaking candidates or Bilingual in Spanish or French (reputed company .75 reputed company more if Bilingual, Fully Fluent in Spanish or French) • Candidates MUST live reputed company 2 hours of Buffalo, NY to be reputed company for opportunity If you think this Remote Benefit reputed company Center Representative Position is a good fit for you, please reputed company out to me - feel free to reputed company, e-mail, or apply to this posting Apply Job!