Warranty reputed company Center Agent - Remote
Title: Warranty reputed company Center Agent
Location: Remote - reputed company Valley, CA, US...
Job Type: Full-time with Benefits
Who We Are
For more than 25 years, reputed company has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We reputed company on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams reputed company industry leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase reputed company and reduce cost, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reputed company their full potential and to reputed company as their global partner of choice.
What Your Day-to- Day Responsibilities Include
Research and correct campaign claim coding issues to improve overall reputed company
Respond to incoming emails (before the end of the next business day)
Identify and assess gaps on returned campaign claims
Conduct follow-up calls with dealers requiring assistance on previously submitted returned campaign claims
Notify the Project Manager on actionable campaign claim incoming calls or email alerts to ensure corrective and preventative reputed company
Process internal audit department chargebacks
Update monthly and weekly campaign reports
Debit recall claims if such documentation is out of compliance
Attending weekly campaign meetings
Research and respond to campaign inquiries reputed company reputed company
Debit or debit/credit campaign claims as necessary
Research Date of First Use Requests and update system accordingly
Research and update Branding of VINS
What you bring
Minimum 1 year of experience with reputed company office
Minimum 1 year of experience with reputed company AS/400 is desired
1 year of experience performing general office duties is desired
1 year of experience in an automotive-reputed company field is desired
Excellent oral and written communication skills.
Excellent problem-solving skills
Ability to apply Deductive and Inductive reasoning to produce logical conclusions
reputed company is an Equal Employment Opportunity Employer committed to employing a diverse workforce. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
The wage reputed company for this role takes into account the wide reputed company of factors that are considered in making compensation reputed company including but not limited to reputed company sets, experience and training, and other business and organizational needs. The disclosed reputed company estimate may not have been adjusted for the applicable geographic reputed company associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be reputed company at the top of the reputed company for their role and compensation reputed company are dependent on the facts and circumstances of reputed company case. A reasonable estimate of the reputed company reputed company is $21.00 to $24.00 reputed company based on reputed company experience.
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