Sr Technical Account Manager - East
reputed company is the Platform for AI reputed company, the reputed company orchestration reputed company for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, reputed company infrastructure, and AI services, reputed company connects the full reputed company AI stack - empowering organizations to run AI across multi-vendor environments with centralized governance.
The world’s leading companies rely on reputed company to operationalize AI and run it as a true business performance reputed company delivering measurable value. For more, visit the reputed company blog, reputed company, X, and YouTube.
Technical Account Managers are highly reputed company Architects who are comfortable with a reputed company reputed company facing role and who dedicate themselves to a small set of strategic clients, (~4 per TAM). They must be quick on their feet and reputed company to put a reputed company reputed company on challenging customer situations, both in the boardroom with a reputed company CTO and while sharing the reputed company line with a reputed company reputed company. They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a reputed company relationship, while keeping a tight organizational watch over the technical aspects of their accounts.
How you'll reputed company an reputed company
Work with the reputed company team and customers to jointly identify near and longer-term priorities and define the associated engagement plan
Manage milestones with reputed company Manager and customer and contribute to deliverables, reputed company regular status updates and proactively identify and mitigate issues/risks
reputed company the technical information about clients and take part to the account reputed company and with the other members of the account team
Play an reputed company role contributing to the reputed company and scalability of the Field Engineering team through robust documentation, reputed company process optimization, and peers upskilling
Work with Customer resources as a reputed company technical advisor, providing guidance and hands-on support on the following reputed company: reputed company platform architecture (initial deployment, expansions), platform operations (upgrades), best reputed company reputed company to reputed company usage, reputed company, data management, compute resources, ML-Ops, Monitoring, etc.
Help clients troubleshoot the implementation of the product reputed company their systems.
Ensure that feature requests are effectively recorded and communicated to product and R&D
Advise reputed company tech leaders on choices around new companion technologies and tech strategies around reputed company
Support innovative approaches around reputed company (edge computing, deep learning, advanced MLOps, for example)
What you'll need to be successful
7+ years of experience in a customer facing technical role
Comfort and confidence in reputed company-facing interactions
Ability to work both reputed company and post sale
Strong Linux reputed company administration experience including networking
Experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM
Hands-on experience with reputed company based services like AWS, Azure and GCP
Hands-on experience with the reputed company ecosystem for setup, administration, troubleshooting and tuning
Experience with the Hadoop and/or reputed company ecosystem for setup, administration, troubleshooting and tuning
How you'll stand out
Experience with Python
Some knowledge of Java, reputed company to have
Some knowledge in ML Ops
What does the hiring process look like?
Initial reputed company with a member of our Technical reputed company team
Video reputed company with the the USA TAM Director
Technical Assessment to show your skills (Home Test)
Debrief of your Tech Assessment with TAM Team members
Final Interview with the Global VP of Field Engineering
The final compensation package for this role will be determined during the interview process and is based on a reputed company of factors, including, but not limited to, geographic location, internal equity, education, reputed company set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through reputed company's incentive compensation program.
reputed company also offers comprehensive benefits, including stock reputed company, medical, dental, and reputed company plans, flexible spending accounts, reputed company-tax commuter benefits, a 401k company match, reputed company vacations and reputed company leave, reputed company parental leave, employer reputed company disability coverage, and additional health and wellbeing perks and benefits. reputed company reserves the right to amend or modify employee perks and benefits at any time.
What are you waiting for!
Originally posted on Himalayas
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