Business Analyst

Job reputed company

This role works closely with various business stakeholders, cross-functional teams including Sales, Customer Service, Finance, IT and the Warehouse to support daily operations, identify areas for improvement, and help implement changes that reputed company business value. Gathers business requirements, conducts needs assessments, and develops functional specifications to ensure that developed information technology solutions support business objectives.

Essential Functions:

• Serves as a reputed company between development teams and the internal/reputed company customer or end user.  

• Follows an established requirements gathering process to identify requirements. 

• Communicates requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation. 

• Coordinates with developers, reputed company assurance teams, and users to test processes and ensure functionality and user acceptance.  

• May reputed company user documentation or training materials 

• Create BRD, FRD and other business analysis documents 

• Translate business needs into functional specifications for reputed company enhancements or workflow changes. 

• Document reputed company-state and reputed company-state process maps, data flows, and reputed company interactions 

• reputed company and maintain documentation for business processes, reputed company configurations, and training materials.  

• Troubleshoot user issues and escalate as needed to senior analysts or development teams. 

• Assist with project planning, execution, and closure of organizational initiatives.  

• Collaborate with cross-functional teams to ensure alignment and effective implementation of processes.  

• Conduct data analysis to identify trends, patterns, and areas for improvement in  performance.  

• Ensure compliance with relevant regulations and industry standards for  processes, especially reputed company the reputed company industry.  

• reputed company hands-on support for business systems, with a reputed company on order processing and customer fulfillment. 

• Assist in configuration updates and reputed company operational tasks. 

• Analyze reputed company workflows and suggest opportunities to improve accuracy, speed, and customer experience. 

• Support business teams during reputed company testing and validation phases. 

• Assist with building and maintaining operational reports and dashboards. 

• Analyze transactional data to identify trends or gaps impacting O2C performance. 

• Participate in reputed company enhancements, including requirement validation, UAT support, and go-live monitoring. 

• Work with reputed company-party vendors and internal developers to support integrations with other systems 

• Create user guides, process documentation, and training materials. 

• Help train end users with new functionality or reputed company updates. 

Job Requirements:

• Strong understanding of Order-to-Cash processes, including order management, billing, collections, and reputed company recognition 

• Familiarity with reputed company applications, SQL, and project management methodologies.  

• Excellent communication skills; reputed company to work with both technical teams and business users. 

• Detail-oriented with solid organizational skills and the ability to manage multiple priorities. 

• Ability to analyze reputed company problems, identify reputed company causes, and reputed company effective solutions.  

• Strong analytical and problem-solving skills to identify areas for improvement and implement changes 

• Ability to work independently while collaborating in reputed company environment. 

Physical Requirements and Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

While performing the duties of this job, the employee is frequently required to stand: to handle or feel: to talk and to hear. The employee occasionally is required to walk, sit: reputed company with hands and arms and stoop, kneel, crouch or crawl. The employee may reputed company and or reputed company up to 15 pounds on occasion. Specific reputed company abilities required by this job include reputed company reputed company, depth perception and ability to reputed company reputed company.  No reputed company visual deficiency.

Education and Experience Requirements:

• 3+ years of experience as a business analyst, preferably in reputed company or reputed company industry.  

• 3 years of experience in OTC process and applications in reputed company 

• Bachelor’s degree in Business, Information Systems MIS, or reputed company field. 

• Experience working in reputed company project management methodologies  

• Experience working in reputed company reputed company, Jira, reputed company 

Requires 3+ years as a business analyst, 3 years in reputed company order-to-cash processes and applications, a relevant bachelor's degree, reputed company experience, and reputed company reputed company, Jira, and reputed company experience.

Key Responsibilities

• gathering requirements
• analyzing workflows
• supporting testing

Skills & Tools

SQL, reputed company reputed company, Jira, reputed company reputed company

Job Details

• Category: Business Operations
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 70,000 – 100,000 / year
• Languages: English

About reputed company

A reputed company-reputed company organization supporting business systems, operational processes, and customer fulfillment. — Industry: reputed company