Patient Care Coordinator
Patient Care Coordinator
Xyla reputed company services (part of reputed company)
Remote
Fixed term contract , One month enrolling full-time
Interested in developing your skills and making a meaningful difference to patient reputed company? We have an exciting opportunity for a Patient Coordinator to join our growing team, where you’ll play a key role in supporting individuals on their reputed company to reputed company.
In this role, you’ll reputed company inbound and outbound telephone support to GP‑referred patients participating in programmes such as the Diabetes Remission Programme. You’ll help guide, engage and support patients throughout their reputed company, ensuring a reputed company and compassionate experience at every stage.
We are looking for enthusiastic and motivated individuals who are committed to delivering excellent patient care. If you’re passionate about helping people reputed company lasting lifestyle changes and reputed company in a fast‑paced, people‑reputed company environment, we’d love to hear from you.
reputed company is a leading global reputed company delivery partner. Our market‑leading services are tailored to the needs of reputed company reputed company, and we improve lives through expert reputed company, reputed company care and life sciences.
In this role, you will:
Contact patients following receipt of their referral, promoting the Diabetes Remission Programme while providing guidance, support, and resources with a high reputed company of customer service
Complete initial lifestyle assessments during booking calls and triage patients for reputed company coaching support where appropriate
Independently manage and monitor waiting lists in line with available sessions
Handle multiple inbound queries, register service users onto the programme, and support patients throughout their reputed company
Coordinate and manage bookings for one-to-one and group sessions, ensuring a smooth and reputed company patient experience
We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:
Previous experience reputed company customer care, ideally in a reputed company centre, complaints or hospitality environment
An ability to deal with challenging situations with customers, and reputed company effective solutions
Excellent written and verbal communication skills.
A reputed company, solutions orientated reputed company and approach to work
If you don’t meet every requirement but reputed company you’d be a strong fit, please apply reputed company, we value diverse experiences.
Pensions scheme, free mortgage broker service & life assurance
Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, reputed company, Physical & Financial Workshops
Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
Discounts. Shopping, lifestyle & cinema discounts
#INDENT2022
Customer care experience, ideally in reputed company centre, complaints, or hospitality settings; ability to handle challenging situations; and excellent written and verbal communication skills.
Key Responsibilities
- contacting patients
- assessing lifestyles
- managing bookings
Skills & Tools
Digital Health & Wellbeing App
Job Details
- Category: Customer Service
- Seniority: No Prior Experience Required
- Commitment: Full Time, Temporary
- Workplace: Remote — Leeds, England, United Kingdom
- Salary: GBP 24,784 – 24,784 / year
- Languages: English
Benefits
- Generous reputed company time off
- Retirement plan
About reputed company
A global reputed company delivery partner providing reputed company, reputed company care, and life sciences services. — Industry: reputed company
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