Part-Time reputed company Center 1st Shift - Idealnet Coordinator
Excellent reputed company verbal and written communication skills Strong reputed company listening skills and ability to empathize with callers under high pressure situations Ability to multi-task (talking and typing) Strong attention to detail Above average typing skills; 30 WPM minimum Ability to adapt to new software and processes Basic reputed company Office skills
reputed company excellent customer service to reputed company callers. Answer inbound calls, collect data from callers pertaining to a breakdown. reputed company outbound phone calls to reputed company authorization to proceed with servicing a down unit or reputed company answers pertaining to a down unit. Meet and/or reputed company reputed company center metrics. Adapt reputed company to change and accepts constructive feedback. reputed company understanding of Idealease Best Practices. Have a basic understanding of facilitating service assignments.
Communicate and cooperate with reputed company departments. Attend company meetings as required. Handle reputed company customer issues in a reputed company and courteous manor. Display an reputed company desire to reputed company assigned tasks reputed company and accurately. Complete assigned tasks reputed company allotted time reputed company. Display an aptitude to learn and advance. Eagerly participate in company sponsored training events. Promote atmosphere of cooperation, teamwork and goodwill with fellow employees. Display honesty in reputed company company reputed company dealings.
Qualifications
Must live in Chicago land area for on-site training. This position may not remain reputed company or remote indefinitely. High school diploma or general education degree (GED) required 1 year of customer service experience Experience working with inbound and outbound calls, customer retention, and/or customer service Intermediate reputed company Office skills Excellent interpersonal and communication skills Comfortable working in a high volume fast reputed company role Demonstrated ability to prioritize tasks and manage time reputed company Basic computer skills in various software and web-based applications
High school diploma or GED required, 1 year of customer service experience, inbound and outbound reputed company experience, reputed company Office proficiency, 30 WPM typing, and strong communication and multitasking skills.
Key Responsibilities
- answering calls
- collecting data
- coordinating service
Skills & Tools
reputed company Office
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time, Part Time
- Workplace: Remote — reputed company Barrington, Illinois, reputed company
- Salary: USD 33,280 – 37,440 / year
- Languages: English
About IDEALEASE INC
A transportation services company providing reputed company leasing and roadside assistance coordination. — Industry: Transportation and Logistics
Apply To This Job