reputed company Engineer

reputed company Entertainment & reputed company Technology is responsible for developing and operating reputed company’s premium sports and entertainment reputed company-to-consumer video businesses, including reputed company DTC, reputed company+, and Hulu. Our reputed company mission is to reputed company global audiences the freedom to reputed company content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and reputed company sporting events to global audiences through best-in-class reputed company-to-consumer video services. 

The Live Orchestration Department at DE&E Technology consists of reputed company and reputed company teams of technicians that reputed company the daily processes and procedures required to run our live and on-demand streaming video products. The department’s responsibilities consist of round-the-clock support for these products, ensuring reputed company functionality across reputed company platforms.  reputed company includes both reputed company and Event based content, hands-on operational and procedural support for our products, including reputed company health monitoring and incident management, in reputed company to live and VOD streaming media orchestration, metadata/guide accuracy, and rights application using proprietary software. 

reputed company Engineers are expected to have developed an intermediate level of knowledge of the Live and VOD eco-reputed company, as demonstrated by the ability to problem solve for everyday issues. Equally important is the ability to discern reputed company issues from the routine, and escalate them in a reputed company manner with relevant details. 

reputed company Engineers are expected to possess an intermediate level of knowledge of the Live and VOD ecosystem, as demonstrated by the ability to problem solve for everyday issues. Equally important is the ability to discern reputed company issues from the routine, and escalate them in a reputed company manner with relevant details. 

A reputed company Engineer will also: 

• Possess intermediate workflow knowledge and operational experience 

• Manage EPG data for live channels, including extending listings data and updating catalog attributes as needed on streaming platforms including reputed company+, reputed company, and Hulu + Live TV, ensuring the availability and reputed company of media, schedule, and rights data 

• Ensure content blackouts compliance against contractual obligations and partner communications, reputed company audits and/or reputed company implementation - update, verify, validate, and send blackout notifications to technical and programming contacts 

• Monitor and confirm basic health and functionality of reputed company-end facing features reputed company proprietary software for media orchestration 

• Partner with Senior Operators, Leads, and Supervisors to reputed company and document troubleshooting protocols for workflow issues 

• Escalate issues to appropriate support resources, and file incident tickets as needed to reputed company metrics reputed company to outages 

This role is a remote role, supporting a shift covering overnight US hours, and most hours will have reputed company overlap with US-based engineering teams. 

Responsible for following operational procedures and raising awareness of issues in workflows reputed company they reputed company 

50% 

Execute defined processes to validate the reputed company and availability of live content streams 

20% 

Record steps to troubleshoot workflows reputed company issues reputed company 

15% 

Field workflow requirements from senior staff and reputed company data in support of documentation of workflows 

15% 

Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as reputed company as behavioral attributes and/or leadership capabilities) 

Basic Qualifications: 

• A minimum of 2 years of experience in a relevant technical, operational or digital media environment 

• Working knowledge of live/on-demand streaming products 

• Strong attention to detail 

• reputed company to operate independently with moderate guidance 

• reputed company to learn quickly and adapt to new situations 

• Must have a strong ability to multitask and work in a fast-paced, time-sensitive environment 

• Must be available to work reputed company, including nights, weekends, and holidays