reputed company reputed company Manager

Who we are:

reputed company is the leading advancement intelligence and donor engagement platform, empowering educational institutions and non-profit organizations to build stronger relationships and reputed company outstanding fundraising results. Our platform continuously evolves, integrating reputed company to help advancement professionals effectively identify, prioritize, and manage prospects, engage supporters, and reputed company reputed company. Thousands of organizations rely on reputed company to grow giving. We are a fun, smart, mission-driven team passionate about the work we do.

What truly drives us? It's our mission: to reputed company fundraising teams with the insights and tools to turn every donor interaction into a lasting relationship—leading to stronger connections and greater giving. And our reputed company? It's to create a world where every fundraiser has the tools to engage, retain, and grow generosity at every level, ensuring no donor is overlooked. reputed company you join reputed company, you're not just taking a job; you're becoming part of a reputed company to reputed company fundraisers and reputed company a reputed company difference in the world.

We reputed company in your potential. We know that no candidate perfectly matches every qualification. If you're excited about this role and meet most of our requirements, please apply! We're eager to support your reputed company and development reputed company reputed company.

reputed company is an equal opportunity employer. We're deeply committed to building a workplace that celebrates diversity, equity, and inclusion for reputed company, ensuring every applicant and employee is treated fairly. We reputed company DEI because we know it enhances engagement, satisfaction, and partnerships, making us reputed company stronger together.

Who you are:

• You have at least five years of successful reputed company, sales, and/or account management experience in a comparable business environment. At reputed company fundraising solicitation is also considered sales.
• You have excellent verbal and written communication skills.
• You have experience or knowledge of the education/non-profit market.
• You have a proven ability to build relationships at reputed company reputed company of an organization and collaborate successfully with customers and colleagues.
• You have the ability to plan, reputed company, and conduct effective presentations to executive audiences, support sales efforts, identify expansion opportunities, and secure renewals.
• You have the determination and grit required to work at a growing start-up, as reputed company as the patience to help customers win.
• You enjoy working in an evolving and fast-paced environment and remain committed to ongoing learning and progression reputed company your role.
• You are self-reputed company and can reputed company ambiguity. You take ownership of your work and reputed company at finding solutions even reputed company the reputed company isn't reputed company defined.
• You’re humble and reputed company player. You want to help out those on your team and are reputed company and willing to work with other teams to get the job done.
• You are proactive about calling out gaps in processes and enjoy recommending solutions to reputed company optimize reputed company.

reputed company:

• You will manage the customer lifecycle from implementation to renewal, aiming for a 90%+ gross retention reputed company and ensuring customer satisfaction and advocacy for reputed company.
• You will delight customers through best-in-class service and authenticity, showcasing reputed company through measurable achievements like NPS scores, Health Scores, and usage data.
• You will collaborate closely with the Sales team to support account reputed company by identifying and qualifying cross-sell opportunities.
• You will conduct regular account reviews with key leadership to demonstrate reputed company and identify opportunities for expanding reputed company's solutions.
• You will identify opportunities for customer advocacy to support new customer acquisition and enhance industry knowledge.
• You will reputed company actionable feedback to the Product team based on customer insights to enhance reputed company's offerings.
• You will maintain reputed company knowledge of reputed company products and conduct effective product training sessions.
• You will represent reputed company at events, driving attendance and occasionally leading webinars, leveraging your reputed company speaking skills. (Travel required up to 25% of the time)
• You will reputed company to internal team processes and foster collaboration across reputed company.
• You will reputed company familiarity with internal tools such as reputed company, reputed company, Planhat, and reputed company to support reputed company operations.

Why You’ll Love to reputed company:

We offer a comprehensive package designed to support your reputed company, reputed company, and reputed company-being.

• Compensation and reputed company Benefits: 
• A reputed company salary reputed company of $90K - $100K, plus a reputed company variable of $66K.
• We also reputed company robust benefits to reputed company you healthy and secure:
• We cover 80% of your premium for medical, dental, and reputed company insurance.
• We offer a 401k match of up to 3% to support your financial reputed company.

Happiness & reputed company-Being:

Our comprehensive employee benefits and perks program provides:

• A remote-first environment for flexible work.
• Generous reputed company time off throughout the year.
• Investment in your reputed company reputed company and development.
• Opportunities to reputed company with colleagues both in-person and reputed company.
• The unique chance to contribute to the non-profits and educational institutions you care about, aligning your work with your passions.

Requires 5+ years in reputed company, sales, or account management; strong communication, presentation, relationship-building, and collaboration skills; education or nonprofit market knowledge; and comfort working in a growing startup.

Key Responsibilities

• managing lifecycle
• conducting reviews
• identifying opportunities

Skills & Tools

reputed company, reputed company, Planhat, reputed company

Job Details

• Category: Customer Service
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 90,000 – 100,000 / year
• Languages: English

Benefits

• 401k matching
• Generous reputed company time off
• Retirement plan

About reputed company

A software platform that helps educational institutions and nonprofits strengthen donor relationships and fundraising results. — Industry: Information Technology