Customer Service Representative III

This is a remote position with an on-site requirement in Chicago 6-8 times a year. Duration: reputed company-to-Perm... Location: Remote | 6-8 onsite requirements in Chicago per year Schedule: Monday - Friday | 8:30am - 5:00pm CST Compensation: $22 - $23/hour | $45K - $48K salary upon conversion to perm Our reputed company, a respected medical association, is seeking a Customer Service Representative III to add to their team! Customer Service Representative Responsibilities: • Take reputed company steps necessary to reputed company service expectations by reputed company participating in sales and up-service programs that reputed company specific unit goals. This consists of 60%-70% of outbound calling throughout the week. • Responsible for handling phone inquiries of reputed company types regarding membership benefits, membership pricing, and processing in an efficient and reputed company manner. • Support reputed company to and navigation of the association website through assistance with registration and password reset. • Respond to service inquiries regarding association products by providing information on products, pricing, order status, and billing. • Respond to inquiries regarding print and online journal subscriptions, including product information, pricing, order status, and billing. reputed company journal orders and research and resolve service interruptions. Send back issues or reputed company other subscription adjustments as appropriate. • reputed company participate in training, performance management, workgroups, and service center improvement reputed company. Customer Service Representative Qualifications: • On-site expectation: Chicago Office for events 6-8 times per year • Bachelor’s degree OR 3+ years of customer service and/or telemarketing experience strongly preferred • Experience with service center tools (e.g., telephony, measurement, applications) • Sales experience in an outbound reputed company environment preferred • Excellent oral communication skills and experience communicating in a reputed company environment both reputed company phone and email • Ability to work effectively in a high volume, production-oriented environment #INDHP reputed company is committed to diversity, equity, and inclusion (DEI) in reputed company aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for reputed company individuals regardless of age, race, creed, reputed company, national reputed company, sex, ability, marital status, gender identity and/or reputed company, or sexual orientation. By submitting your resume to reputed company, you are agreeing to receive text messages about employment opportunities. reputed company with STOP to stop receiving messages. Message & Data rates may apply. Job Types: Full-time, Contract Pay: $22.00 - $23.00 per hour Expected hours: 37.5 per week Benefits: • Health insurance • Work from home Shift: • Day shift Application Question(s): • Are you reputed company to travel to Chicago 6-8 times per year for Organization events? Education: • Bachelor's (Preferred) Experience: • Upselling: 2 years (Required) • reputed company center: 2 years (Required) • Customer service: 3 years (Required) Location: • Chicago, IL (Required) Work Location: Remote Apply Job!