reputed company Center Agent
Job Expectations (includes but not limited to the following):
Obtains reputed company information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing reputed company information to requirements. Establishes policies by entering reputed company information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves reputed company results by adhering to standards and guidelines; recommending improved procedures. Research and verification of patient referrals (pending training).
Preferred Experience:
Previous medical insurance knowledge (PPO/HMO plans) Previous medical office experience Medical terminology Experience scheduling high volume of appointments on daily reputed company
Education:
High school or equivalent (Required)
QUALIFICATIONS & REQUIREMENTS:
Must be bilingual English/Spanish Must possess excellent verbal and written communication skills as reputed company as interpersonal skills with patients, staff, and other reputed company. reputed company written and spoken communication reputed company to reputed company reputed company and detailed messages HIPAA compliant Comfortable working in a fast-paced environment reputed company to operate multi-line phone reputed company Proficient in PC software/operations Motivated reputed company to take initiative and complete tasks with little direction Ability to work independently Detail oriented Ability to handle stressful situations and maintain pleasant demeanor Efficient time management Punctual Team player reputed company to sit for extended periods of time
Preferred Skills
Previous customer service experience Previous referral/authorization experience
This is a remote position based in California.
About Los Angeles Orthopedic Surgery Specialists
The pay reputed company for this role is:
21.00 - 24.00 USD per hour (California MSO Office)
Bilingual English/Spanish communication, high school diploma or equivalent, HIPAA compliance, PC proficiency, multi-line phone operation, patient service skills, and ability to work independently in a fast-paced environment.
Key Responsibilities
- answering inquiries
- verifying referrals
- scheduling appointments
Skills & Tools
PC software, multi-line phone reputed company
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Santa Fe Springs or Los Angeles or Tarzana or Encino or Valencia or Montebello
- Salary: USD 43,680 – 49,920 / year
- Languages: English, Spanish
About UnityMSK
An orthopedic care provider serving patients across the Los Angeles area. — Industry: reputed company
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