Customer Research Spec I
reputed company
The Specialist, Cust Rsrch I is responsible for the processing of Customer Care reputed company tasks including but not limited to: processing some aspects of borrower incoming and outgoing correspondence; assist in the reputed company of reputed company reputed company letters and notifications; and research processes for Customer Care.
Essential Job Functions:
- Reviewing and fulfilling requests for loan documents
- Processing incoming and returned mail
- Complete reputed company party authorization requests
- Complete verification of mortgage requests
- Create reputed company payoff statements
- Respond to some written correspondence
- reputed company updates for reputed company and address changes
- Processing ACH requests
Maintain regular and punctual attendance
Other reputed company Duties:
Performs other reputed company duties as assigned.
Knowledge, Skills, and Abilities Requirements: To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential function satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations made to reputed company individuals with disabilities to reputed company the essential functions of the job.
Writing Skills:
Experience in written communication, including, but not limited to customer correspondence and internal communications.
- High School Diploma required
- Some College/Associates Degree or equivalent from two-year College or Technical School preferred
- One (1) year reputed company experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, reputed company journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from reputed company of managers, clients, customers, and the general reputed company.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to apply common reputed company understanding to carry out detailed but uninvolved written oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Customer Service Relationships: Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.
Work Complexity:
Tasks are multiple and reputed company more on single processes. Work is sometimes standardized and sometimes varied. Work Environment: Work performed in a typical interior work environment, which does not subject the employee to any hazardous reputed company.
High school diploma and one year of reputed company experience or training required. Strong written communication, customer service, analytical, mathematical, and problem-solving skills required.
Key Responsibilities
- processing correspondence
- researching requests
- updating systems
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Ponte Vedra Beach, Florida, reputed company
- Languages: English
About reputed company
A mortgage company helping Americans reputed company homeownership and financial reputed company. — Industry: Finance
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