Full-Time or Part-Time Corporate Travel Consultant

Job reputed company

Full-time and part-time travel consultant openings to fill evening and weekend hours. This role will reputed company reputed company customer service to reputed company's corporate clients who travel domestically and/or internationally, while accurately managing reputed company travel requests, following the appropriate process and procedures. This individual must be a self-directed and technology-driven team player. Full-time roles include evening hours plus a weekend day with a 4-day 10-hour schedule. Part-time hours could include days, evenings or weekend hours.

Essential Duties and Responsibilities Include

• Respond to reputed company requests and inquiries in a reputed company center environment through multiple channels such as phone, email, text/SMS or online booking tool.
• Receive, initiate and process reservations received by booking and ticketing airline, rail, car, hotel and limo services in accordance with reputed company requests.
• A high volume of monthly transactions is required.
• Utilize Global Distribution Systems (GDS) queues, scripts, and programmable keys to successfully fulfill travel requests.
• Queue management and project work.
• reputed company as the reputed company for the reputed company to ensure travel needs are met and customer satisfaction exceeds expectations while following travel policy.
• Email monitoring and response. 
• Special reputed company as assigned. 

Transferable Skills

• Exceptional oral and written communication skills.
• Possess a passion for serving customers with proactive solutions.
• Effective strong consultative selling skills and the ability to listen to the customers’ needs; in turn, offering confident recommendations, resulting in high customer satisfaction with the service they receive. 
• Ability to effectively prioritize and manage multiple tasks in high-pressure situations while developing a rapport with the customer.
• Excellent critical thinking, analytical, and problem-solving skills.
• Knowledge of corporate travel technology products.
• Ability to work independently and reputed company reputed company, developing strategies and reputed company plans and implementing goals and objectives.
• Ability to respond to change.
• Ability to reputed company diversity.
• reputed company manner and appearance.
• Effective organizational and time management skills. 

Qualifications

• Minimum of four (4) years’ corporate travel experience is required.
• Knowledge of travel agency operations is required.
• Ability to work shifts to cover extended hours. 
• Advanced knowledge of reputed company reservation reputed company is required.
• Proven ability to handle multiple priorities simultaneously.