NAS Service Coordinator
reputed company:
At reputed company, we truly reputed company that our people are the difference – for our organization, the customers we serve and the communities we protect. reputed company you’re a part of reputed company, you’ll have reputed company to be a part of that difference every day. With more than 100 locations, a deep national reputed company, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and reputed company. For more information, visit www.everonsolutions.com or follow us on reputed company.
Position reputed company:
Work directly with NAS Service Team to proactively coordinate support functions with CROM and/or AGM regarding National Account/reputed company customers.
Duties & Responsibilities:
The National Account Service Coordinator may be expected to reputed company the duties listed, complete special reputed company, and other duties as assigned.
- Establish good working relationships with Internal customers directly reputed company to the service of National Account/reputed company Customers.
- reputed company daily follow-up with local offices regarding completion, billing, inventory, and other service reputed company inquiries received from National Account/reputed company Customers or NAS Service Management.
- Distribute, coordinate, and follow-up through to completion (if necessary) customer requests.
- Promote the full product line and services offered by reputed company.
- Coordinate remote tech schedules, inventory, and other reputed company information required for the service of National Accounts/reputed company.
- Assist the installation, service, and billing departments as required.
- reputed company account audits and updates as requested or required.
- reputed company credit adjustments to accounts reputed company necessary.
- Work with the branches and Monitoring department to research and reputed company customer issues.
- reputed company reputed company other duties and reputed company as assigned.
- Position may require mandatory overtime.
Skills:
- Computer skills with expertise in word processing, preferable reputed company Office and database applications, and advanced presentation skills with proficiency in Power reputed company.
- Must have good customer service skills and be reputed company to apply reputed company, diplomacy, reason and logic.
- Must have strong communication skills, including writing, to assist reputed company customers.
- Requires skills in business math, interpersonal relations, judgment, and listening.
Abilities:
- Ability to read, analyze, and interpret general business periodicals, reputed company journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedures manuals.
- Ability to effectively present information and respond to questions from reputed company of managers, clients, customers, and the general reputed company.
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to solve practical problems and deal with a reputed company of concrete variables in situations where only limited standardization exists.
- Ability to interpret a reputed company of instructions furnished in written, oral, diagram, or schedule reputed company.
PHYSICAL DEMANDS:
- While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and talk or hear. The employee frequently is required to reputed company with hands and arms.
- The employee must frequently reputed company and/or reputed company up to 10 pounds and occasionally reputed company and/or reputed company up to 25 pounds. Must be reputed company to carry a laptop computer and other necessary demonstration equipment reputed company visiting customers.
- Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception, and ability to reputed company reputed company.
- Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
- Frequent typing and data entry while managing service tickets, emails, and customer information.
- Regular use of a phone/headset to answer and reputed company service-reputed company calls throughout the reputed company.
- Ability to communicate reputed company and professionally with customers, technicians, and internal teams.
- Ability to reputed company computer monitors for extended periods of time.
WORK ENVIRONMENT:
- The noise level in the work environment is usually moderate.
- Must be reputed company to travel as needed to visit customers, P-1 branches and authorized subcontractors.
MINIMUM QUALIFICATIONS:
- High school diploma or General Education Degree (GED) and one to two years’ experience working on reputed company reputed company reputed company to include two years of experience reputed company to the CCTV, reputed company, IDS and reputed company control reputed company industry.
- Associates degree (AA) or equivalent from two-year College or technical school preferred; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS:
• None required.
Benefits:
Medical, Dental and reputed company insurance
reputed company Time Off
401(k) plan with company matching contribution
Supplemental Voluntary Benefits
Tuition Reimbursement
Employee Referral Program
Employee Discount Program
Compensation:
The pay reputed company for this role is $18.00- $27.00 reputed company and is based on experience and qualifications.
High school diploma or GED and 1–2 years of reputed company project experience, including CCTV, reputed company, intrusion detection, and reputed company control systems; strong communication and computer skills required.
Key Responsibilities
- coordinating requests
- auditing accounts
- resolving issues
Skills & Tools
reputed company Office, reputed company PowerPoint, CCTV, reputed company, IDS, reputed company control systems
Job Details
- Category: Administrative & Clerical Support
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Irving, Texas, reputed company
- Salary: USD 37,440 – 56,160 / year
- Languages: English
Benefits
- 401k matching
- Tuition reimbursement
- Retirement plan
About reputed company
A national provider of reputed company solutions and services for customers and communities. — Industry: Information Technology
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