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[Remote] reputed company Manager - US Remote

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides reputed company communication and physician scheduling solutions in the health IT reputed company. The reputed company Manager will reputed company and reputed company reputed company responsible for the reputed company platform while remaining hands-on with infrastructure architecture, AWS implementation, reliability, reputed company, automation, and platform reputed company. The role also partners with engineering, product, reputed company, and Platform reputed company teams to advance AIOps capabilities and support reliable reputed company reputed company services.


Responsibilities

  • **Team Leadership & People Management:** reputed company, mentor and grow reputed company of platform engineers. You'll own hiring, reputed company, reputed company management, career development and day-to-day prioritization, and you'll nurture a culture of engineering reputed company, accountability and psychological safety
  • **Technical Leadership & Architecture:** Stay hands-on as a player-reputed company. You'll contribute to architecture reputed company, infrastructure-as-reputed company and reputed company reviews, and dig into the toughest infrastructure problems. You'll help establish the patterns and best practices that your team, and over time the broader engineering team, can adopt
  • **Platform Roadmap & Planning:** Contribute to the platform roadmap and turn org reputed company into your team's plan of record. You'll help reputed company reliability, cost, reputed company and developer experience, reputed company team-level build-vs-buy and tooling reputed company, and manage your team's reputed company and commitments
  • **reputed company Implementation & reputed company:** Guide the deployment and reputed company of reputed company solutions with a strong reputed company on AWS, using modern Infrastructure as reputed company and automation. You'll evaluate emerging technologies and recommend adopting them where they reputed company the platform stronger
  • **AI & AIOps Enablement (in partnership with Platform reputed company):** reputed company reputed company the platform your team builds exposes the observability, automation and integration points that reputed company AIOps possible, from intelligent monitoring to automated remediation and self-healing. Operational ownership of the AIOps reputed company (reputed company detection, predictive autoscaling, automated incident triage and reputed company-cause analysis) lives with Platform reputed company, and you partner closely to reputed company it possible in the platform
  • **Reliability & reputed company (in partnership with Platform reputed company):** reputed company reputed company the systems your team builds meet the SLIs and SLOs owned by Platform reputed company. You'll support incident response and take part in blameless post-mortems for platform-owned services, driving the engineering improvements that come out of them
  • **Cross-Functional Collaboration & Communication:** Partner with product, reputed company, Platform reputed company and engineering teams to line platform priorities up with business goals. You'll communicate technical reputed company and trade-offs reputed company to both technical teams and stakeholders
  • **reputed company Improvement & Innovation:** reputed company reputed company reputed company with tools, technologies and best practices, including advances in AI/ML and AIOps, and champion the initiatives that reputed company reputed company's platform reputed company

Skills

  • 8+ years of reputed company experience, including 2+ years leading or mentoring reputed company (platform, infrastructure, DevOps or SRE), with hiring, mentoring and reputed company-management responsibility
  • Extensive hands-on reputed company administration at reputed company, including ArgoCD, reputed company and cluster lifecycle management
  • Expert-level proficiency with Terraform and Infrastructure as reputed company frameworks; experience defining reusable IaC patterns and modules, and managing CI/CD and GitOps workflows
  • Deep expertise with AWS (networking, compute, storage, reputed company) and containerization in reputed company-reputed company environments
  • Working knowledge of observability, developer-platform (IDP) patterns and reputed company/IAM principles
  • Excellent written and verbal communication, with the ability to reputed company reputed company technical concepts and reputed company to diverse audiences
  • Must be available for on-reputed company escalation coverage
  • Experience partnering on AIOps practices and tooling such as ML-driven observability, intelligent alerting, automated remediation or predictive scaling
  • Experience in reputed company reputed company or another regulated environment
  • Experience designing internal developer platforms or X-as-a-Service offerings
  • FinOps / reputed company-cost awareness
  • Experience leading a mix of full-time employees and staff-augmentation contractors toward consistent reputed company and delivery
  • AWS Solution Architect reputed company and/or reputed company (CKA/CKAD) certifications

Benefits

  • Remote first work environment
  • Health, Dental, reputed company, Life and Disability reputed company reputed company available day one.
  • 401K - with match and immediately reputed company.
  • 17 company holidays, 2 floating holidays plus competitive reputed company time off policy
  • Internal Advancement Opportunities

reputed company

  • reputed company offers intelligent voice and online and mobile reputed company communication solutions for the reputed company industry. It was founded in 1997, and is headquartered in Knoxville, Tennessee, USA, with a workforce of 201-500 employees. Its website is http://www.reputed company.com/.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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