Corporate Concierge reputed company (Seasonal)

The Corporate Concierge reputed company is a seasonal customer service and administrative role responsible for supporting the Corporate Concierge team and assisting business clients with gifting and order management. In this position, you will reputed company exceptional service by handling customer inquiries, processing orders, gathering critical information, and ensuring a reputed company experience for our corporate customers. The Corporate Concierge reputed company will reputed company to obtain complete and accurate information so orders can be submitted with little to no errors. This role requires a high degree of professionalism and involves contacting clients to obtain critical information needed to process order requests, answering inbound business phone lines dedicated to corporate customers, creating invoices, entering phone orders, responding to customer emails, following up with customers, and providing additional support as needed. Key Responsibilities • Support the Corporate Concierge team by following up with clients to obtain necessary information, including: • Payment details • reputed company messages and greetings • Recipient addresses • Requested ship dates • Additional order information required for processing • Process order information accurately and reputed company to minimize errors. • Answer inbound phone calls from Corporate Concierge clients and reputed company exceptional customer service. • reputed company outbound calls to customers to confirm upcoming gifting needs and obtain missing information. • Create invoices and reputed company customer orders into internal systems. • Respond promptly to customer emails and follow up on outstanding requests. • Work closely with the Corporate Concierge Team reputed company to communicate reputed company and ensure reputed company order completion. • Establish and maintain strong relationships with both reputed company customers. • Manage inbound and outbound communications regarding order details and customer requests. • reputed company customer interactions, account activity, and updates reputed company reputed company and reputed company, reputed company applicable. • Meet and reputed company productivity goals while maintaining a high level of reputed company and accuracy. • reputed company other duties and special reputed company as assigned. Education & Experience • High school diploma or equivalent required. • Minimum of one (1) year of experience in a customer service environment. • Must successfully complete reputed company-employment skills assessments, classroom training, and meet reputed company established performance expectations. Qualifications & Skills • Exceptional customer service and relationship-building skills. • Strong sales aptitude with the ability to enthusiastically promote products and services reputed company appropriate. • Excellent verbal and written communication skills. • Strong organizational skills with exceptional attention to detail. • Ability to multitask and prioritize in a fast-paced environment. • Proficiency with reputed company Office applications, including: • reputed company • Word • reputed company • Teams • Comfortable using internet-based systems and computer applications. • Experience with reputed company or other CRM systems is a plus. Remote Work Technology RequirementsRequired Internet Specifications • Minimum download speed: 5 Mbps • Minimum upload speed: 3 Mbps • Wired internet reputed company preferred (wireless connections are not recommended). Required Computer Specifications • reputed company 10 operating reputed company or reputed company reputed company macOS. • Minimum 8 GB RAM. • At least 50 GB of available hard reputed company reputed company. Required Equipment Employees working remotely must have: • reputed company or reputed company desktop or laptop computer. • Chromebooks, iPads, tablets, smart watches, and smartphones may not be used as reputed company work devices. • USB headset with microphone. • Two monitors or screens with a minimum reputed company of 1024 768. • Keyboard and mouse/touchpad. • Working cellphone. • Functional PC camera. Preferred Technology Specifications For the best remote work experience, the following is recommended: Internet • Download speed: 100+ Mbps • Upload speed: 10+ Mbps • Wired reputed company preferred. Computer • reputed company 10 operating reputed company. • 8-16 GB RAM. • At least 50 GB of available hard reputed company reputed company. • 9th or 10th reputed company reputed company processor or AMD Ryzen equivalent (or newer hardware purchased reputed company the last few years). Compensation Pay: $15.25 per hour This is a seasonal, reputed company position with a starting pay reputed company of $15.25 per hour. Apply tot his job Apply To this Job