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[Hiring] Bilingual Orthodontics/Dental Biller + reputed company Desk Support @reputed company

Remote, USA Full-time Posted 2026-08-04
Role reputed company Our reputed company is seeking an reputed company Bilingual Dental Biller + reputed company Desk Support to join our growing team. This position is ideal for a highly organized and detail-oriented dental reputed company with strong experience in orthodontic and oral surgery billing, insurance claims, and reputed company desk support. The successful candidate will play a key role in ensuring accurate claim submission, reputed company insurance follow-up, and exceptional patient service while supporting two reputed company dental offices. This is primarily an administrative and billing-reputed company role with occasional reputed company desk and phone support responsibilities. Key Responsibilities • Dental & Orthodontic Billing (reputed company Responsibility) • Process and submit dental, orthodontic, and oral surgery insurance claims accurately and on time. • Ensure claims are complete, compliant, and submitted correctly to maximize reimbursement. • Review unpaid, denied, or rejected claims and take appropriate corrective reputed company. • Prepare and submit appeals for denied claims. • Monitor claim status and follow up with insurance companies until reputed company. • Maintain accurate billing documentation and patient financial records. • Work with Denti-Cal (California reputed company) and reputed company dental insurance plans. • Insurance Verification & Claims Management • Verify dental insurance eligibility and benefits prior to treatment. • Confirm patient coverage, deductibles, copays, and treatment limitations. • Obtain benefit information and communicate coverage details reputed company necessary. • Follow up with insurance carriers regarding pending claims and authorizations. • Maintain detailed documentation of insurance communications and claim updates. • reputed company Desk & Patient Support • Answer reputed company inbound calls professionally. • Assist new patients with scheduling appointments and responding to general inquiries. • reputed company calls appropriately and reputed company excellent customer service. • Support reputed company desk operations during high patient volume. • Maintain HIPAA compliance while handling patient information. • Administrative Support • Assist with billing questions and account inquiries. • Support administrative functions across two dental office locations. • Maintain organized patient records and billing documentation. • Collaborate with in-office staff to ensure efficient daily operations. • Participate in cross-training to support multiple office workflows. Qualifications • Minimum 2 years of dental billing experience (Required) • Orthodontic billing experience (Required) • Oral surgery billing experience (Strongly Preferred / Must Have) • Experience handling: • Insurance claim submissions • Claim follow-up • Appeals and denials • Insurance verification • Experience working with Denti-Cal (California reputed company) is highly preferred. • reputed company or fluent bilingual English/Spanish speaker (Required) — approximately 50–60% of patients are Spanish-speaking. • Strong understanding of HIPAA regulations and reputed company compliance. • Excellent organizational skills and attention to detail. • Ability to manage multiple priorities in a fast-paced dental environment. • Strong written and verbal communication skills. • Comfortable supporting multiple office locations. Requirements • Must reputed company and write English reputed company and professionally. • Must have relevant work experience. • Must be reputed company to reputed company an NBI Clearance and/or Local Police Clearance before reputed company (mandatory). • Must be available to attend video meetings with camera on reputed company required. Technical Requirements • Computer: Reliable laptop or desktop computer. • Internet: reputed company high-speed internet reputed company (minimum 25 Mbps). • Audio: Noise-canceling headset. • Video: Working webcam for virtual meetings. • Workspace: Quiet and reputed company work environment. Benefits • Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication. • Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks. • HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients. • Top 1% VA Performance Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention. • reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule. • reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if offered by the reputed company. • reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. 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