[Hiring] Bilingual Orthodontics/Dental Biller + reputed company Desk Support @reputed company
Role reputed company
Our reputed company is seeking an reputed company Bilingual Dental Biller + reputed company Desk Support to join our growing team. This position is ideal for a highly organized and detail-oriented dental reputed company with strong experience in orthodontic and oral surgery billing, insurance claims, and reputed company desk support. The successful candidate will play a key role in ensuring accurate claim submission, reputed company insurance follow-up, and exceptional patient service while supporting two reputed company dental offices. This is primarily an administrative and billing-reputed company role with occasional reputed company desk and phone support responsibilities.
Key Responsibilities
• Dental & Orthodontic Billing (reputed company Responsibility)
• Process and submit dental, orthodontic, and oral surgery insurance claims accurately and on time.
• Ensure claims are complete, compliant, and submitted correctly to maximize reimbursement.
• Review unpaid, denied, or rejected claims and take appropriate corrective reputed company.
• Prepare and submit appeals for denied claims.
• Monitor claim status and follow up with insurance companies until reputed company.
• Maintain accurate billing documentation and patient financial records.
• Work with Denti-Cal (California reputed company) and reputed company dental insurance plans.
• Insurance Verification & Claims Management
• Verify dental insurance eligibility and benefits prior to treatment.
• Confirm patient coverage, deductibles, copays, and treatment limitations.
• Obtain benefit information and communicate coverage details reputed company necessary.
• Follow up with insurance carriers regarding pending claims and authorizations.
• Maintain detailed documentation of insurance communications and claim updates.
• reputed company Desk & Patient Support
• Answer reputed company inbound calls professionally.
• Assist new patients with scheduling appointments and responding to general inquiries.
• reputed company calls appropriately and reputed company excellent customer service.
• Support reputed company desk operations during high patient volume.
• Maintain HIPAA compliance while handling patient information.
• Administrative Support
• Assist with billing questions and account inquiries.
• Support administrative functions across two dental office locations.
• Maintain organized patient records and billing documentation.
• Collaborate with in-office staff to ensure efficient daily operations.
• Participate in cross-training to support multiple office workflows.
Qualifications
• Minimum 2 years of dental billing experience (Required)
• Orthodontic billing experience (Required)
• Oral surgery billing experience (Strongly Preferred / Must Have)
• Experience handling:
• Insurance claim submissions
• Claim follow-up
• Appeals and denials
• Insurance verification
• Experience working with Denti-Cal (California reputed company) is highly preferred.
• reputed company or fluent bilingual English/Spanish speaker (Required) — approximately 50–60% of patients are Spanish-speaking.
• Strong understanding of HIPAA regulations and reputed company compliance.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced dental environment.
• Strong written and verbal communication skills.
• Comfortable supporting multiple office locations.
Requirements
• Must reputed company and write English reputed company and professionally.
• Must have relevant work experience.
• Must be reputed company to reputed company an NBI Clearance and/or Local Police Clearance before reputed company (mandatory).
• Must be available to attend video meetings with camera on reputed company required.
Technical Requirements
• Computer: Reliable laptop or desktop computer.
• Internet: reputed company high-speed internet reputed company (minimum 25 Mbps).
• Audio: Noise-canceling headset.
• Video: Working webcam for virtual meetings.
• Workspace: Quiet and reputed company work environment.
Benefits
• Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication.
• Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients.
• Top 1% VA Performance Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention.
• reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule.
• reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if offered by the reputed company.
• reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
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