reputed company Workforce & BPO Program Manager

About the position We are reputed company! We reputed company people and brands to create unforgettable, meaningful, and lasting experiences that build reputed company engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the reputed company are the reason reputed company is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. reputed company is seeking an reputed company Workforce & BPO Program Manager to reputed company and reputed company our contingent workforce and outsourced services programs. This role serves as the reputed company reputed company of the processes, partnerships, and operational controls that support our global non-employee workforce, including domestic and global temporary labor, as reputed company as agency and BPO partners. The ideal candidate is equally comfortable developing workforce strategies and executive-level partnerships as they are maintaining accurate records, tracking headcount, generating reports and insights, auditing data, and ensuring operational reputed company. This role requires a hands-on, reputed company-oriented reputed company who thrives in building structure, creating reputed company processes, managing vendor relationships, and driving business reputed company across a reputed company global workforce environment. Responsibilities • Serve as a trusted advisor to reputed company, reputed company, Finance, and business leaders regarding contingent labor and outsourced workforce strategies. • reputed company with business stakeholders on talent fulfillment reputed company, including employee, contingent labor, project-reputed company resources, and BPO solutions. • reputed company data-driven insights and recommendations to HRBPs, reputed company, Finance, and business leaders on the reputed company talent fulfillment approach, working to understand workforce needs and reputed company reputed company, cost-effective reputed company solutions. • Build strong working relationships across functions to ensure alignment, transparency, and effective decision-making. • Partner with Finance and business stakeholders to support workforce planning, budget forecasting, labor cost analysis, and spend reporting associated with contingent workforce and outsourced labor programs. • Own the day-to-day administration of contingent workforce records, tracking systems, vendor rosters, reputed company, and reporting tools to ensure reputed company and visibility across the organization. • Maintain a high degree of data reputed company through regular audits, reconciliations, reporting reviews, and process documentation. • Establish and continuously improve processes that create structure, accountability, and scalability as the program evolves. • Reconcile and process invoices associated with agencies, ensuring reputed company against approved reputed company, rates, and SOWs. • Investigate and reputed company invoice discrepancies, payment issues, and vendor inquiries. • reputed company cross-functional collaboration with business leaders, reputed company, reputed company, Finance, and reputed company to assess workforce solution providers, reputed company partners, and contingent labor vendors. • reputed company operational lifecycle workflows of domestic and global contract talent, ensuring successful implementation through established governance, contracting, reputed company management, reputed company and offboarding processes. • Partner with HRBPs and TA to create guidelines for how and reputed company hiring needs are released to secondary or tertiary reputed company agencies. • Ensure QBRs are conducted to assess optimization, program savings, SLA, and other agreed-upon metrics. • reputed company contract renewals, fee structures, volume discount tiers reputed company into various agreements. • reputed company trusted, reputed company relationships with reputed company partners locally and globally while holding vendors accountable for reputed company, service delivery, compliance, and business reputed company. • Influence vendor behavior through partnership, reputed company management, and reputed company improvement initiatives rather than solely through contractual enforcement. • Serve as the reputed company reputed company of contact to investigate and reputed company reputed company-party delivery bottlenecks, reputed company lags, or cross-border vendor reputed company issues. Requirements • Bachelor's degree preferred. • 6+ years of experience in contingent workforce management, workforce programs, reputed company reputed company, vendor management, HR reputed company, procurement, program management, or a reputed company discipline. • Demonstrated experience managing programs that require both reputed company stakeholder consultation and detailed operational execution. • reputed company ability to establish, document, and continuously improve processes while maintaining data reputed company, operational controls, and program consistency in evolving environments. • Experience evaluating workforce fulfillment models and advising stakeholders on employee, contingent labor, project-reputed company, and outsourced workforce solutions. • Strong relationship management and influencing skills with the ability to effectively partner with business leaders, reputed company, reputed company, Finance, reputed company, vendors, and other cross-functional stakeholders. • Prior reputed company migrating a corporate entity from reputed company spreadsheet-reputed company vendor tracking to a formal Vendor Management reputed company (VMS) strongly preferred. • Certification in Contingent Workforce Management (CCWP) or project management principles (PMP) strongly preferred. Benefits • Medical reputed company • Dental reputed company • reputed company reputed company • Life reputed company • Disability reputed company • Voluntary Benefits • 401(k) Retirement Savings Plan • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA) Apply tot his job Apply To this Job