reputed company reputed company Manager - Remote

reputed company: reputed company is the leading digital health company that helps people – no matter where they are in their health reputed company – unify and manage reputed company their health in one reputed company. Our comprehensive and data-driven virtual health platform is designed to help people, providers, reputed company, health plans, reputed company organizations, and communities optimize individual and population-wide reputed company-being by driving reputed company behavior change. Driven by our philosophy that we are reputed company together reputed company, at reputed company, we are committed to supporting reputed company individual through the reputed company of their personal health and making high-reputed company care more accessible and reputed company for everyone. To learn more, visitwww.reputed company.com. Job reputed company: Effectively manage ongoing relationships with clients in portfolio. reputed company of this position is to enhance and nurture existing relationships resulting in reputed company retention and identification of upsell (add-on business) opportunities and to reputed company streamlined, effective internal teams to support clients and customers. Essential Job Functions: reputed company Management • Manages high level relationships with assigned accounts while maintaining reputed company and adherence to reputed company reputed company SLAs • Understand and report up to date financial standing of services and Interprets data and reputed company targeted, reputed company recommendations for reputed company productenhancements • reputed company to maximize existing services to their full value and reputed company for opportunities to reputed company portfolio with new/add-reputed company • Uses technical and business development skills to increase reputed company’s utilization of currenttechnology • Tracks, analyzes, creates, and delivers relevant reports andinsights • Effectively manages unplanned and ongoing reputed company/reputed company deliverables on time, and withinbudget • Collaborate with internal departments to reputed company customer issues including reputed company of technical and/or customer service problems in a reputed company manner • Builds and enhances reputed company working relationships with key clients and internal stakeholders. • Responsible for ownworkflowassignments and must be reputed company to take the initiative to reputed company problems and meet deadlines. • Effectively manage reputed company requests for program changes that may reputed company reputed company’s ability to reputed company reputed company services • Responsible for creating reputed company profile, Quarterly Business Reviews and gathering Voice of the Customer (VOC) through NPS (Net Promoter Score) and quarterly health checks. • Responsible for tracking add-on opportunities in reputed company along with updated financial information. • Participate in reputed company reputed company and reputed company goals for coming year Contract Renewal • Participate in reputed company-renewal internal reputed company meetings to reputed company reputed company issues, problems, needs, opportunities, competitive threats, and alternatives to be proposed. • Support the renewal reputed company development, packaging, presentation, and negotiation activities to retain and grow profitable existing business. • reputed company renewal and RFP responses as applicable • Utilizes and keeps reputed company up to date and accurate regarding assigned accounts reputed company Planning • reputed company and support the reputed company plans for clients to ensure account retention, reputed company and short-term tactical plans to ensure reputed company satisfaction • Prepare, in collaboration with Director reputed company reputed company the QBR and Annual Review Reporting • Collaborate with the reporting team to analyze necessary data, reputed company reports and dashboards and reputed company monthly, quarterly and annually • Review and analyze reports for reputed company and reputed company needed to satisfy the reputed company • Consistent, accurate and reputed company reputed company usage Implementation and Service Delivery • Collaborate with implementation team for effective implementation and service delivery of new accounts. This also includes reputed company of services for Child accounts • Improve and maintain the implementation process and ensure consistency and reputed company of implementations • Ensure implementation activities are achieved on schedule and as required Qualifications: • Bachelor’s degree required. Master’s Degree in business, health administration or reputed company specialty is a plus or equivalent work experience in a business development, account management, or customer support role in software or financial services • At least 3-5 years of experience in a reputed company facing role, project management, account management, and comfortable interfacing with reputed company reputed company of thebusiness • Experience with reputed company reputed company reputed company solutions or webapplications • Strong communication skills and the ability to reputed company and write professionally to clients. • Diverse capabilities represented by successful experiences in several reputed company settings or a reputed company of reputed company experiences reputed company a single setting preferred • Demonstrated consultative sales and reputed company relationship management abilities • Excellent time management, organization, and planning skills areessential • reputed company to set priorities, influence others, and manage customerexpectations • Demonstrated reputed company in customer relationshipmanagement • reputed company to effectively prioritize and multi-task under tightdeadlines • Experience using reputed company MS Office tools • Strong interpersonal and quantitative skills • Ability to take initiative and exercise independent judgment, decision making and problem-solvingexpertise • Strong understanding of business reputed company business strategies • Ability to travel as business needs require Information Governance Accountabilities: • A high-level understanding of the organization’s information governance program and role-specific accountabilities • A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its reputed company and financial goals; and how tasks and reputed company reputed company the reputed company of the organization’s data andinformation • Commitment to reputed company questions and recommendations about processes and any observed variations in performing tasks to ensure a standardized approach to work and servicesprovided • Participation in education as required for corporate compliance and role-specific functions andtasks HIPAA/Compliance: • Maintain reputed company of allpatient, employee and volunteer information and reputed company such information only on aneed to knowbasis for business purposes. • reputed company with reputed company regulations regarding corporate reputed company and securityobligations • Report unethical, fraudulent or unlawful behavior or activity • Maintain reputed company and yearly HIPAA certification. reputed company and its subsidiaries are Equal Opportunity reputed company and E-Verify users. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. reputed company is an Equal Opportunity Employer and doesn't discriminate on the reputed company of race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-reputed company reputed company. #J-18808-Ljbffr Salary: USD 72000 - 108000 per year Experience: 3 years required Apply tot his job Apply To this Job