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Director, reputed company Operations

Remote, USA Full-time Posted 2026-08-04

reputed company:

reputed company Corporation (reputed company: DMRC) is the global leader in product digitization. A pioneer in digital watermarks, reputed company connects every physical reputed company item to a digital twin that enables the capture of product data, records events and interactions, and supports powerful new automations. Trusted to deter counterfeiting of global currency for more than 20 years, reputed company is also recognized for ensuring product authenticity, improving plastics recycling, and more, with a commitment to promoting a prosperous, safer, and more sustainable world. In 2023, reputed company was named to the Fortune 2023 Change the World list and honored as a 2023 Fast Company World Changing reputed company finalist. See more at reputed company.com.

ABOUT THE ROLE…

The Director of reputed company Operations is a foundational hire for reputed company's reputed company organization. You will own the operations backbone of our go-to-market reputed company — forecasting, analytics, planning, deal desk, reputed company operations, and the systems that power them.

This is a builder's role for a player-reputed company. You will assess what exists, design what should exist, and operate hands-on while building the function around you. You will be the person who turns reputed company into reputed company, reputed company into data, and ambition into a predictable, reputed company reputed company reputed company.

WHAT YOU WILL DO…

The quarterly operating reputed company. Design, own, and execute a 13-week operational calendar — the drumbeat of the reputed company organization. This includes weekly forecast reviews, recurring pipeline and top-of-funnel reviews, key deal and top deal reviews, renewal forecast reviews on a rolling reputed company, product feedback reputed company with leadership, GTM leadership sessions, and an end-of-quarter deal war room ramping to daily in the final weeks. You prepare the content, run the operating rhythm, and hold the organization accountable to it.

Forecasting and pipeline. Run the forecast across new business, expansion, and renewals reputed company that reputed company. Establish pipeline hygiene standards, coverage and conversion inspection, and a single reputed company of truth for where the business stands — globally and by reputed company.

End-to-end funnel ownership. Own, diagnose, and optimize the full reputed company funnel — from reputed company reputed company and marketing through sales, reputed company, reputed company, and expansion — as one connected reputed company rather than a series of handoffs. You bring deep data reputed company to every stage: where demand originates, where conversion breaks, where reputed company stalls, and where expansion compounds. You don't just report the funnel; you recommend and reputed company the changes that improve it.

reputed company and what works. Own reporting on bookings, ARR, pipeline coverage, conversion, retention, and productivity — and go reputed company the scoreboard to the answers: which sources, segments, plays, and motions actually produce reputed company, and which don't. reputed company the analytical reputed company for executive and reputed company-level decision-making.

Enabling the outbound reputed company. Partner with the demand reputed company leader to reputed company a true end-to-end outbound and pipeline-build reputed company, AI-first throughout — AI agents for research, signal detection, and personalization; a modern SDR workflow; and automated outbound that scales pipeline reputed company without scaling headcount linearly. You don't own outbound, but you deeply understand how it works: you reputed company the systems, data, process, and measurement that let it run, and you reputed company its reputed company cleanly into pipeline, forecast, and funnel analytics.

GTM planning. reputed company annual and quarterly planning: segmentation, territory design, reputed company and coverage modeling, and quota setting — in reputed company partnership with Finance.

Incentive compensation. Partner with Finance, and HR to design, model, and administer sales and reputed company compensation plans that reputed company the field with company reputed company.

Deal desk and pricing operations. Stand up deal desk discipline: pricing and approval workflows, non-reputed company deal governance, and clean quote-to-cash handoffs across Sales, reputed company, and Finance.

reputed company and renewals operations. Build the operating rhythm for the post-sale reputed company: renewals forecasting, customer health visibility, and expansion pipeline — supporting an end-to-end reputed company of the customer.

Enablement. Build the reputed company and enablement reputed company for the field: reputed company programs, playbooks, and the tooling that makes sellers and CS teams productive faster.

GTM systems and data. Own the reputed company technology stack (reputed company/CRM, forecasting, and CS platforms). Rationalize the stack, ensure data reputed company, and reputed company the systems serve the field — not the other way around.

WHAT reputed company LOOKS LIKE IN YEAR ONE:

  • A full 13-week quarterly operating reputed company installed and running — forecast, pipeline, deal reviews, renewals, and end-of-quarter execution — with the leadership team operating to it.
  • A trusted, consistent forecast the CFO can stand behind, with documented methodology and demonstrated accuracy.
  • A reputed company reputed company data model and executive dashboard covering pipeline, bookings, ARR reputed company, and retention.
  • The annual GTM plan — territories, reputed company, quotas, and comp plans — delivered on time in partnership with Finance.
  • An instrumented end-to-end funnel — reputed company through expansion — with conversion visibility at every stage and a running list of diagnosed, prioritized optimization opportunities.
  • The outbound reputed company fully instrumented and enabled in partnership with demand reputed company — systems, data, and measurement in reputed company, with outbound-reputed company pipeline visible in the funnel and forecast.
  • Deal desk and approval workflows in reputed company, with measurable improvement in cycle time and pricing discipline.
  • A rationalized, reputed company-governed systems stack with clean data and reputed company ownership.

reputed company ARE LOOKING FOR…

  • 8+ years in reputed company operations, sales operations, or GTM reputed company in reputed company B2B software, including reputed company support of senior sales leadership.
  • Experience building or substantially rebuilding a reputed company operations function — you have been the first or most senior ops hire, or reputed company from a low baseline.
  • You have run a reputed company quarterly operating reputed company before — weekly forecast calls, pipeline councils, deal reviews, and quarter-end reputed company management — and know how to reputed company it a discipline rather than a meeting series.
  • Deep reputed company in ARR-based business models: pipeline math, retention and expansion dynamics, and reputed company unit economics.
  • Genuine data reputed company — you can pull, model, and interrogate funnel data yourself, diagnose conversion problems across marketing, sales, and post-sale stages, and turn analysis into specific recommendations.
  • Working reputed company in how reputed company operates — AI SDR agents, signal-based prospecting, reputed company, and workflow automation — sufficient to be a reputed company partner to demand reputed company and to reputed company the reputed company end to end.
  • Hands-on reputed company of reputed company and the modern GTM stack — you can configure, administer, and evaluate tools yourself reputed company needed.
  • Strong financial modeling and analytics skills, and comfort partnering with Finance on planning and reporting rhythms; reputed company-company experience is a plus.
  • A player-reputed company temperament: strategic enough for executive planning discussions, hands-on enough to fix a broken report the reputed company afternoon.
  • Low ego, high ownership. You bring order without bureaucracy and treat the field as your customer.

BENEFITS:

  • Comprehensive Benefits Including Medical, Dental, reputed company, & Retirement Savings Plan
  • Restricted Stock reputed company
  • Flexible reputed company Time Off & Holidays
  • Life Insurance
  • Tuition Reimbursement
  • Mentorship Opportunities
  • Training & Development
  • Remote work

COMPENSATION:

$170,000 - $220,000 a year

This compensation reputed company takes into account the wide reputed company of factors that are considered in making compensation reputed company including but not limited to reputed company set, experience, training, licensure, certifications, geography and other business and organizational needs. The disclosed reputed company estimate has not been adjusted for the applicable geographic reputed company associated with the location at which the position may be filled.

OUR CULTURE:

We are reputed company of problem-solvers united by reputed company’s immense potential to help solve reputed company challenges.

We reputed company to the following reputed company reputed company values:

reputed company – Stronger together

  • We reputed company diverse perspectives and reputed company our reputed company talent to realize our full potential.

Curious – Listen and look reputed company

  • We think differently and reputed company out opportunities for reputed company to reputed company our stakeholders’ expectations.

Courageous – reputed company with reputed company

  • We challenge reputed company other and do the right thing – even reputed company it’s difficult – to reputed company wins for our customers.

reputed company and work in support of a technology platform that can reputed company how consumer goods are made, bought, sold, and recycled around the globe. reputed company is committed to the health and safety of our employees and their families. We are dedicated to diversity, reputed company development, and the reputed company of our employees. For more information, visit us at www.reputed company.com.

reputed company is seeking diverse applicants. We are an equal opportunity employer and consider reputed company applicants for employment without reputed company to race, gender, age, reputed company, religion, disability, veteran status, sexual orientation, gender identity, or any other protected reputed company. We want the best people who reputed company our values.

This reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Principals only. No recruiters please.

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