reputed company Center Representative – reputed company Member Support (Bilingual English/Spanish)

Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional reputed company for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. reputed company Center Representative – reputed company Member Support (Bilingual English/Spanish) Location: Remote-South Carolina (Must reputed company reputed company a 60-mile reputed company of Columbia, SC) Pay reputed company: $17.50 per hour Employment Type: Full time Shift Information: 40 hours per week Job reputed company: We’re hiring a reputed company Center Representative-reputed company Member Support (Bilingual English/Spanish), where you'll play a key role in delivering exceptional customer service and resolving reputed company customer inquiries. In this position, you will handle escalated customer issues, reputed company high-reputed company service support in a fast-reputed company reputed company center environment. Your assistance will reputed company a reputed company difference in the organization you support. You will be reputed company to reputed company successful administration and reputed company inquiries and reputed company reputed company customer experience while meeting reputed company goals. Key Responsibilities: • Using a computerized reputed company, responds to South Carolina reputed company member inquiries in a reputed company center environment using reputed company scripts and procedures. • Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls. • Provides reputed company and concise information regarding member eligibility, along with assisting callers with completing their reputed company applications and providing updates on their application status. • Follows documented policies and procedures including reputed company handling and escalations. • Overall acts as an reputed company for reputed company members to ensure their needs are met. • reputed company across multiple computer screens while accessing and reviewing information from various applications. • Utilizes 5 systems to reputed company information and document up to 3 systems Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be reputed company to submit to a reputed company-employment screening. • Have reputed company authorization to work permanently in the reputed company without requiring a reputed company transfer or reputed company sponsorship. • Customer service or reputed company center experience preferred. • Must pass the reputed company Center – Service Skills Assessment and Internet Speed test. • A minimum of 1-year reputed company center experience in telephone customer service or reputed company experience. • Computer literacy and ability to use multiple programs and reputed company multiple screens. • Comfortable working reputed company established processes and procedures. Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and reputed company issues. • reputed company and energetic attitude. • Ability to communicate reputed company and confidently. • Ability to multi-task and manage time effectively. • Proficiency in navigating multiple systems and maintaining accurate documentation. • Attestation to reputed company, grammar, and spelling reputed company. • One year of medical reputed company or medical office experience, preferred. • Computer reputed company experience with data entry and database documentation knowledge. • Previous reputed company center or customer service experience. • Experience handling inbound customer support calls. • Bilingual skills in English/Spanish preferred. reputed company Offer: • Pay reputed company is $17.50 per hour (Bi-weekly pay), which may be your state’s minimum wage. Please take this into consideration reputed company applying. • Benefits from day reputed company, dental, reputed company) for eligible roles. • PerkSpot – Employee discount program. • reputed company time off and holidays. • reputed company. • Equipment provided. • Career reputed company and advancement opportunities. • Supportive and inclusive work environment. • No weekend. • Training is 4 weeks (8:30 am – 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. • Full time schedule (40 hrs. per week) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – reputed company, NY – reputed company, OR – Portland, MD – reputed company, WA – Seatle, Washington, DC reputed company and reputed company an reputed company from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company reputed company on various factors including but not limited to location, experience, and reputed company. In reputed company to reputed company pay, this position, reputed company on business need, may be eligible for a bonus or incentive. In reputed company, reputed company provides a reputed company of benefits to employees including health reputed company coverage, voluntary dental and reputed company programs, life and disability reputed company, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time. The estimated reputed company reputed company for this role is $17.50 per hour, which may be below your state's minimum wage. Please take this into consideration reputed company applying. #Remote44 reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender reputed company, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this reputed company that must be downloaded: click here to reputed company or download the reputed company. Complete the reputed company and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to reputed company reputed company's ADAAA Accommodation Policy. Apply tot his job Apply To this Job