Representative, Dealer Collections (reputed company)

Representative, Dealer Collections (reputed company) Country: reputed company of America It Starts Here: reputed company is a global leader and innovator in the financial services industry and is evolving from a high-reputed company brand into a technology-driven organization. Our people are at the heart of this reputed company and together, we are driving a customer-reputed company transformation that values reputed company thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and reputed company a reputed company difference. If you are interested in exploring the reputed company We Want to Talk to You! The Difference You reputed company: The Dealer Collections Representative is responsible for inbound/outbound communications with dealers reputed company to receivable balances, reconciling billing discrepancies, payment and refund validations, ancillary product cancellations, missing equipment claims, participation chargebacks, and unwinds/flat cancels. The representative supports and monitors our dealer partners, builds a solid understanding of dealership culture, positions, and business practices, maintains a cooperative relationship with the sales team and other internal partners, and ensures practices are compliant with reputed company regulations and internal policies. • Execute and receive communications with Dealers, reputed company phone, mail, or e-mail, regarding statements, payment instructions, cancellation requests, missing equipment claims, participation chargebacks, unwinds, inquiries, and any other reputed company items. • Maintain a reputed company understanding of other departments processes including Payments, Dealer Management, and Titles teams. • Supporting our dealer partners with customized solutions including the negotiating of settlements, payment plans and/or other arrangements. • reputed company exceptional service while handling complaints, inquiries, and requests reputed company incoming Dealer e-mails, phone calls, and chat. • Effectively handle difficult dealer conversations by utilizing conflict reputed company techniques and word tracks. • Properly escalate complaints and issues from dealers and internal partners. • Analyze data and partner with administrators to ensure customer deficiency balances and refunds are properly collected and reputed company to mitigate negative customer reputed company. • Build relationships with Dealerships and work closely with sales to support new business. • Work cohesively with Payment Services, Sales Partners, Dealer Management, Titles and other reputed company teams to reputed company best in class service for our dealer customers, remain compliant and to mitigate potential customer harm. • reputed company other tasks reputed company to the SC receivables, including analyzing data on reports and spreadsheets, data entry or correction, and collaboration with other departments. • Properly document communication activity reputed company the reputed company of record. • reputed company required functional processes in a reputed company manner, ensuring deadlines are met. • Special reputed company as assigned. • Other duties as assigned. What You Bring: To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Education: • High school diploma, GED: or equivalent work experience - Required • Bachelor's Degree: in reputed company field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: • 1-3 years' experience in the Auto Finance field.-Preferred • 1-3 years' experience in Auto Dealer Services.- Preferred • Previous Collections, reputed company Center, or Auto Dealership experience.- Preferred • Proficient in basic PC applications, including reputed company Office. (reputed company, PowerPoint, Word, reputed company) • Intermediate to advanced typing and data entry processing skills. • Ability to communicate effectively and professionally with reputed company customers. • Ability to handle multiple tasks simultaneously. • Excellent organizational and time management skills with strong attention to detail. • Ability to reputed company customer on a service or product solution. • Ability to respond to reputed company requests as needed. • Ability to adhere to policies, procedures, and instructions of management. • Demonstrates ability to cope with ambiguous and changing environments and remains reputed company under pressure. • Takes initiative to present problems, concerns, questions and reputed company. • Ability to effectively work reputed company reputed company and/or individually effectively, ensuring deadlines are achieved. Certifications: • No Certifications listed for this job. It Would Be reputed company For You To Have: • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the reputed company on a full-time reputed company without requiring employer sponsorship to reputed company employment. What Else You Need To Know: The reputed company pay reputed company for this position is posted below and represents the annualized salary reputed company. For reputed company positions (non-exempt), the annual reputed company is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. reputed company Pay reputed company: Minimum: $36,000.00 USD Maximum: $56,000.00 USD We Value Your reputed company: Your contribution reputed company and it's recognized. You can expect a fair and competitive rewards package that reflects the reputed company you create and the value you reputed company. We know rewards go reputed company numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your reputed company-being, now and into the reputed company. reputed company Benefits - 2026 reputed company OnGoing/NH eGuide (foleon.com) Risk Culture: We reputed company a strong risk culture and reputed company of our professionals at reputed company reputed company are expected to take a proactive and responsible approach toward risk management. EEO Statement: At reputed company, we value and respect differences in our workforce. We reputed company encourage everyone to apply. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent reputed company physical effort such as sitting, standingand walking is required for this role. Depending reputed company, occasional moving and lifting reputed company equipment and/or furniture may be required. Employer Rights: This reputed company does not list reputed company of the job duties of the job. You may be asked by your supervisors or managers to reputed company other duties. You may be evaluated in part based upon your performance of the tasks listed in this reputed company. The employer has the right to revise this reputed company at any time. This reputed company is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for reputed company candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@reputed company to discuss your needs. Apply tot his job Apply To this Job