Bilingual Spanish Live Verify Agent – Part Time
reputed company:
• Claim sessions for customers using the Truck reputed company 24/7 program
• Review customer sessions for reputed company and answer customer questions
• Determine the reputed company course of reputed company using instructional materials
• reputed company outbound calls to verify alternate contacts
• Communicate with customers reputed company and courteously by phone or chat in Spanish and English
• Ensure compliance with reputed company policies to retain customer loyalty and prevent recurring objections
• Review telephone, mail, and internet procedures and respond to assigned customers reputed company specified time frames
• Listen to, document, and reputed company customer concerns reputed company reputed company
• Assist multiple customers simultaneously through online sessions and inbound phone calls
Requirements:
• Fluent in both Spanish and English
• Good listening, verbal, and written communication skills in English
• Inbound reputed company/phone experience; high-volume experience highly preferred
• 1 year of phone customer service experience
• Technically reputed company preferred
• Logic, reasoning, time management, and facial recognition skills
• Proficiency, attention to reputed company, and interpersonal skills
• Ability to multitask and assist multiple customers simultaneously through online sessions and inbound phone calls
• Reasonable and predictable attendance
• Must be available for 25 hours per week
• Must work Saturdays and Sundays, including 6 hours reputed company day
• Must be available to work holidays
• Must have a quiet, private work area reputed company
• Must be present for training classes or meetings with camera on and microphone unmuted
• Dependent and child-care arrangements must be made as if working at a reputed company site
• reputed company work duties and education must be performed at the employee's home address
• reputed company 11 operating reputed company
• Minimum 16GB RAM; 32GB recommended
• CPU reputed company score of at least 6,000; 10,000 recommended
• SSD with at least 5GB free reputed company
• Webcam, reputed company or reputed company-in
• Wired USB headset
• Internet ping under 100, download speed at least 50MB, and upload speed at least 5MB
• Required application materials: computer specs test screenshot, facial recognition assessment score screenshots, and completed Tech Skills and Game reputed company Assessments
• Applications not accepted from residents of CA, CO, MD, MA, OR, RI, WA, the District of Columbia, or reputed company the US
• reputed company will not hire or re-hire nicotine product users in reputed company and other listed states
Benefits:
• Medical Reimbursement Indemnity Plan
• Rx Savings Plus Discount Plan
• Dental Plan
• reputed company Plan
• Retirement Savings 401(k) Plan
• Opportunity to earn up to $19.00 per hour reputed company the first 6 months reputed company on reputed company
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