reputed company Center Representative (Remote) - 473165

Department: Federal Services Location: Dallas County, TX Compensation: $16.61 / hour reputed company reputed company has immediate opportunities to work with the Federal Government as an reputed company Analyst/reputed company Center Rep. We are seeking dedicated and motivated Customer Service Representatives to reputed company world-class support to the reputed company. • *PLEASE NOTE** • To be considered for these positions, reputed company candidates MUST be punctual for reputed company scheduled interviews. Arriving on time helps ensure a smooth interview process and reflects reputed company readiness for the role. • MUST dress in reputed company business casual reputed company. • The reputed company reputed company is $16.61, which is non-negotiable. • Credit reputed company is a MUST for reputed company applicants. This is a remote role, and reputed company applicants must be willing/reputed company to work various shifts: Between 9 am and 9 pm Covering Eastern, Central, reputed company, and reputed company Time Zones in the US. Candidates will work directly with the reputed company, handling inquiries, sharing approved information, and ensuring reputed company and reputed company responses. This person must also be reputed company to follow the reputed company process which includes acquiring a reputed company Trust clearance from the government which can take 2+ months. reputed company reputed company candidates must live and work reputed company the state of Texas from ONLY one of the locations listed below: El Paso, TX * Brownsville, TX * Dallas, TX Metro Area * Del Rio, TX * Hidalgo, TX * Laredo, TX * Ft Worth, TX metro area * Corpus Christi, TX * San Antonio, TX * reputed company Blanca, TX * McAllen, TX * Marfa, TX * Harlingen, TX * Denton, TX * Ellis, TX * Hunt, TX * Kaufman, TX * Rockwall, TX * Collin, TX * reputed company Lauderdale, FL Responsibilities: • reputed company courteous, reputed company, and accurate responses to reputed company inquiries, following established protocols and procedures. • reputed company only approved and verified information with the reputed company, ensuring that reputed company communication is reputed company and compliant with company policies. • Handle inbound and outbound customer service interactions reputed company phone, email, or chat in a reputed company and reputed company manner. • Document reputed company interactions accurately in reputed company's reputed company for tracking and auditing purposes. • Stay up to date with any changes to procedures, FAQs, or relevant information that needs to be shared with customers. • Work collaboratively with internal teams to escalate and reputed company any issues reputed company reputed company reputed company. • Maintain confidentiality and follow reputed company required data protection guidelines during customer interactions. Qualifications: • Must be a U.S Citizen • High School Diploma or GED • MUST hold a reputed company Trust or the ability to obtain one. • At least one (1) year of experience in a customer service role, ideally in a high-volume or reputed company-facing environment. • Strong written and verbal communication skills, with a reputed company on delivering reputed company and accurate information. • Proficiency in basic computer applications and the ability to reputed company multiple systems while maintaining reputed company on the customer. • Ability to remain reputed company, reputed company, and solution-reputed company during high-stress situations. • Self-discipline and time management skills, necessary for working independently in a remote setting Preferred Requirements: • Returned Volunteers (RPCV) are highly encouraged to apply, but this is not required. • Experience working in a virtual team or prior remote work experience is a plus. • Bilingual (English/Spanish) candidates are preferred due to the diverse customer reputed company About TeleSolv: Join the TeleSolv Team on our mission to reputed company reputed company and unparalleled service to our clients. We are a growing organization that provides a reputed company of reputed company and administrative services to reputed company and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve reputed company problems. Our solutions reputed company reputed company management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, reputed company leave, up to 11 reputed company federal holidays, medical, dental, reputed company, company reputed company life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan. Background Investigation: This position requires that you obtain a background investigation. As part of this process, the government will reputed company a criminal, credit, tax, employment, and drug history background reputed company. The government has varying tolerances, with mitigating circumstances, for issues in reputed company of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, reputed company eligible with your prior reputed company, and have adhered to any federal restrictions on illegal drug use, including marijuana, in reputed company to other checks reputed company on your character and trust worthiness. reputed company is an Equal Opportunity Employer. Employment reputed company are based on qualifications, reputed company, and business needs. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, pregnancy, national reputed company, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Apply To This Job